Alumni and Friends Association

The CTC Alumni Association is open to any graduate or former student of Central Texas College. Joining the Alumni Association is FREE and benefits include opportunities to:

• Stay connected with other former students and Central Texas College through social media, e-mail bulletins and newsletters
• Use career and library services
• Volunteer for and participate in CTC activities and events
• Share your success and life events
• Receive special offers
• Give back

To learn more about the Alumni and Friends Association, please visit the CTC website at www.ctcd.edu.

Bookstore
The CTC Bookstore, located in the Anderson Campus Center (Bldg. 156) on the Central Campus, carries new and used textbooks, supplies, trade books, and general merchandise. Distance learners may purchase textbooks online. Students enrolled in traditional classroom courses taught outside of Texas may obtain further information on how

Refund Policy, Textbooks Purchased Through the CTC Bookstore

You are responsible for checking to ensure that you have the correct book and correct edition. Check the course syllabus or contact the department or instructor to verify that you have the correct course materials.

A receipt is required to initiate a return, refund or exchange. In addition to the receipt, customers seeking a refund on items purchased with a credit or debit card must present the card used and the refund will be credited to the card. A cash refund will not be given for purchases made with a credit or debit card. All returns and exchanges are subject to the following guidelines:

Refund Grace Period

Starts on the first day of the semester or term and ends according to the schedule below:

• 14 calendar days for 12-week and 16-week courses
• 7 calendar days for 8-week, mini-term, or self-paced courses

Book Condition

To obtain a full refund, all items must be in their original state and/or packaging. Shrink-wrapped materials must remain sealed. Items must be clean. Items may not contain any markings or highlights.

Non-Returnable Items

No returns, refunds or exchanges are given on optional books, study guides, manuals, workbooks, or trade books. Do not purchase books unless you are certain you want them, regardless of their "required" status. No returns, refunds or exchanges will be given on supplies, Skill Center books, spiral-bound books, modules, gifts or software.

Library Services

Regardless of location, the Hobby Memorial Library offers a variety of essential services in-person and virtually. All services are available through the library’s webpage at www.ctcd.edu. Click on Library under the Academics tab to access:

Ask a Librarian is an email service available 365 days a year. A professional librarian is available to answer questions.

Live Chat and Text are available during the library’s open hours. Library users can ask questions and receive an immediate response. Text 254-400-2275.

Online Databases provide access to full-text articles, E-books, and streaming video 24/7, 365.

Seminars: A library seminar shows students how to access and use library resources. Topics include: databases, library catalog, appropriate websites, and citation styles. Faculty may request a customized seminar tailored to instructional needs and assignments by completing the Request a Library Seminar form. Seminars are also available virtually.

Teaching Learning Center (TLC) is a drop in center for students to receive assistance in all areas of research and writing. Register for a virtual or in-person seminar, or make an appointment for an in-depth, one-on-one seminar with a librarian. Teaching.Learning@ctcd.edu

Research Assistance Paper Review Service  Submit papers for review and citation help online by clicking the Research Paper Review link.

Contact us: ReferenceRequest@ctcd.edu
254-526-1621
FAX: 254-526-1878

P.O. Box 1800
Killeen, TX 76540-1800
Toll-free
In-state: 1-800-223-4760, ext.1621
Out-of-state: 1-800-792-3348, ext. 1621

Career Center
Career Services provides free career planning and job search assistance to current and former CTC students worldwide. Real-time virtual appointments for career counseling, resume assistance, and mock interviews can be scheduled with CTC Career Center staff from any device with a camera and Internet connectivity. For more information visit the CTC website at www.ctcd.edu/career-center and go to Career Services Connect.

Disability Support Services
Disability Support Services (DSS) provides accommodations and services to eligible students creating opportunities that promote educational access. Appropriate documentation of the disability is required in order to receive class accommodations. Students should contact the DSS office located on the Central Campus in Killeen, TX, for more information. Students are encouraged to visit the DSS website at www.ctcd.edu/disability-support to learn more about DSS and the process students are required to follow to request classroom accommodations in accordance with state and federal disability laws.

Distance Education
Distance learners have access to the same support services as campus-based students. Services provided to distance learners include but are not limited to, financial aid, veterans’ education benefits, career planning, career advisement, library, bookstore and special assistance. These services may be obtained by email, phone, Internet or through any of the CTC campus locations.

Student Complaint Process
For the complaint process, refer to the Central Texas College Student Handbook on the CTC website at www.ctcd.edu/locations/central-campus/student-life-activities/publications/student-handbook/.