Academic Advising

Central Texas College maintains a staff of academic advisors at various locations throughout the world. Visit your local CTC representative for program and course selections. All military students worldwide are advised to see their military education counselor for guidance prior to enrolling for classes.

If you are at a location without a CTC representative contact the Eagles On Call Center at eaglesoncall@ctcd.edu.

CTC Transcripts

Students may obtain an UNOFFICIAL CTC transcript and check on the status of any CTC transcript requests through their CTC WebAdvisor student account.

If you need an OFFICIAL CTC transcript, visit the “Transcript Services” webpage on the CTC website at www.ctcd.edu for specific information. Students and former students may submit transcript requests through mail, fax, and eForms. There is no charge for the CTC transcript. However, if you need a CTC transcript be sent by priority or express mail, you are responsible for the mailing costs, which must be paid in advance. CTC reserves the right to limit the number of transcripts issued at any one time. A complimentary transcript is provided upon graduation from CTC.

You may be denied your transcript if you have an outstanding obligation to Central Texas College. The obligation may be due to a library fine, parking ticket, returned check, nonrepayment of financial aid, failure to comply with admissions requirements, or any other indebtedness to CTC.

Testing Services

Central Texas College provides an extensive testing program, which supports traditional classroom instruction and distance learning courses.

Placement and College Readiness

Unless a contract or memorandum of agreement requires placement testing or other prerequisites, a student who has demonstrated college readiness through one of the non-academic exemptions provided below may enroll in the entry level courses ENGL 1301, MATH 1314/1324/1332/1342, and BIOL 1406 without further restrictions.  Official documentation (transcripts, DD214, etc.) is required.

  • Active Duty Servicemembers or Reservists who have been serving at least three years preceding enrollment
  • Students who on or after August 1, 1990, were honorably discharged, retired, or released from active duty or a reserve component of the U.S. Armed Forces
  • Students who have earned an Associate or Bachelor’s Degree from a regionally-accredited institution of higher education
  • Non-degree seeking students (transient students). Note: A student receiving federal financial aid and/or VA educational benefits through Central Texas College must be a degree-seeking student with CTC.

Proctored Testing for Distant Learners

Although most online courses do not require proctored exams, a few instructional departments do. If you are enrolled in a distance learning course that requires a proctored exam, visit the Testing Services webpage on the CTC website at www. ctcd.edu for information on how to request a proctor.

Institutional Challenge Examinations

Students may request permission to take challenge examinations for certain courses. An application for challenging a course must be submitted with the nonrefundable fee through the Campus office serving the student’s location to the CTC Testing Office in Killeen, Texas. The student coordinates with the local CTC representative for the time and place to take the examination. Students are eligible to take a challenge exam upon successful completion of six semester hours with a "C" or higher with CTC. To obtain credit, the student must pass the examination with a minimum grade of "B." Retesting is not permitted, and the fee is forfeited. Credit awarded for successful completion of the challenge exam cannot be used to satisfy CTC residency requirements.

Evaluation of Previous Education and Training

Nontraditional Education

Central Texas College recognizes that each student’s educational needs, goals and experiences are unique and that individuals are skilled in many areas of college work that are not formally documented on transcripts. It is the policy of Central Texas College to recognize nontraditional learning experiences and to award college credit in all cases where such credit is appropriate. In keeping with this policy, Central Texas College has established the Individualized Career Evaluation Process (ICEP). ICEP credit recommendations may be viewed at https://collegecreditforheroes.org.

All students, including military and former military personnel, are eligible for credit consideration based upon documentation of their previous learning experiences.

The nontraditional methods usually considered applicable toward a degree at Central Texas College are:

  • DSST Exams.
  • College Level Examination Program (CLEP).
  • UExcel® College Examinations.
  • Defense Language Proficiency Tests (DLPT).
  • College Board Advanced Placement. (AP)
  • Military Service Schools, Military Occupational Specialties (MOSs), Ratings and other Military Job Training and Experience as recommended by the American Council on Education (ACE).
  • Civilian Education and Training as recommended in the National Guide to College Credit for Workforce Training.
  • Correspondence courses and other forms of distance education offered by recognized accredited institutions.
  • Automotive Service Excellence Tests.
  • Refrigerant Transition and Recovery Certification (EPA Type I, II, III, and Universal)
  • American Welding Society Certification Program.
  • Others to include certain types of civilian training, specialized training and work experience.

Official Evaluation Requirements
CTC students are eligible to receive an official evaluation of nontraditional learning as follows:

  • Active-duty military: Service members are eligible to receive an official evaluation upon admission to CTC, declaring a CTC program of study, and upon receipt of official college transcripts from each regionally accredited institution attended and their official Joint Services Transcript (JST).
  • Non-Active-duty/Civilians are required to complete six semester hours with a 2.0 (C or better) grade point average with CTC.
  • GoArmyEd students who choose CTC as their home college will automatically receive a Servicemembers Opportunity Colleges (SOC) Student Agreement upon receipt of official college transcripts if applicable and their JST.

Evaluation Procedures

To apply for an evaluation and a degree or certificate plan:

  1. Complete and submit the eForm Request for Official Evaluation. Student eForms are available through the CTC website at www.ctcd.edu. If you are unable to submit the online eForm, a paper version is available on the CTC Evaluated Credit webpage.
  2. Request official transcripts from each regionally accredited college or university be mailed directly to Central Texas College in Killeen, Texas.
  3. Military and veterans should request an official Joint Service Transcript (JST) be sent to CTC.

College Credit for Heroes and CTC’s Fast Forward
Other tools available to Servicemembers and Veterans include the College Credit for Heroes portal and CTC’s Fast Forward tool. Servicemembers and veterans may request an official or unofficial evaluation of their military education and training only through the College Credit for Heroes portal at www.collegecreditforheroes.org at any time or simply search the databases for recommended credits. CTC’s Fast Forward tool at https://fastforward.ctcd.edu allows an individual to upload their original JST and receive an almost instant estimate of credits that will be awarded for their military education and training and apply those credits to an unofficial degree or certificate program selected by the individual.

Servicemembers Opportunity Colleges

The Central Texas College District is a member of the Servicemembers Opportunity Colleges (SOC) Degree Network System.

SOC Degree Network System Membership

The SOC Degree Network System (DNS) are institutions selected by the Military Services to deliver specific associate and bachelor’s degree programs to servicemembers and their families. As a member of the DNS, Central Texas College has agreed to adhere to academic policies intended to support military students in their academic endeavors toward degree completion. Central Texas College is approved for membership in SOCDNS-2 at the associate degree level.

Career Center

The Career Center, located on the Central Campus in Killeen, Texas, assists students in all phases of the career planning and job search process. Services are free for current students with a valid CTC ID card or confirmed via official student enrollment records. To access career services online or for additional information, visit the website at www.ctcd.edu and go to current students.

Disability Support Services

Disability Support Services (DSS) provides accommodations and services to eligible students creating opportunities that promote educational access and student success. Appropriate documentation of the disability is required in order to receive course accommodations. Students should contact the DSS office located on the Central Campus in Killeen, TX, or their CTC Site Director for more information.

Distance Education

Distant learners have access to the same support services as campus-based students. Services provided to distant learners include but are not limited to, financial aid, veterans’ benefits, career planning, career advisement, library, bookstore and special assistance. These services may be obtained by email, phone, Internet or through any of the CTC campus locations. The Distance Learning web site contains web-based tools as well as points of contact for all student services. Technical support for distant learners is available 24 hours a day, seven days a week. A Distant Learner Handbook is located on the CTC Distance Education website and is available through each distance education course.

Student Complaint Process

For the complaint process, refer to the Central Texas College Student Handbook on the CTC website at www.ctcd.edu/locations/central-campus/student-life-activities/publications/student-handbook/.