Explore Academic Programs - Office Technology

The CTC Office Technology programs prepare students to provide administrative support in a variety of office settings across numerous industries. Students gain a well-rounded skill set including research, written and oral communication, desktop publishing, database management, keyboarding, business math and human resource management.

Careers, Potential Earnings & Market Growth Rates

Secretary and administrative assistant 

Potential Earnings: median wage $33,240 annually

Market Growth Rate: 12% from 2012 to 2022

Receptionist and information clerk 

Potential Earnings: median wage $36,150 annually

Market Growth Rate: 13% from 2012 to 2022.

Billing and posting clerk 

Potential Earnings: median wage $36,150 annually

Market Growth Rate: 13% from 2014 to 2024.

Customer service representative 

Potential Earnings: median wage $33,240 annually

Market Growth Rate: 13% from 2012 to 2022.

* Further study (bachelor's degree) required | ** Study beyond bachelor's degree required

Degrees and Certificates

It takes just six courses to complete each of our certificate programs. Our certificates are stackable which means they are linked and the completion of each one draws you a semester closer to completion of an associate's degree.

Office administrative support personnel perform various duties including answering telephones and taking messages or transferring calls, scheduling appointments and updating event calendars, arranging staff meetings, handling incoming and outgoing mail and faxes, drafting routine memos, billing or other reports, editing company correspondence and ensuring document accuracy, maintaining databases and filing systems whether electronic or paper and performing basic bookkeeping.

The Office Technology certificates and Associate of Applied Science degree can be completed entirely online (except for internship) or with a combination of online courses including traditional or blended classroom courses on central campus each semester through open-entry courses (start anytime) or weekend courses in our campus Career and Technology.

Delivery Mode

Associate of Applied Science

Office Technology

60 credit hours

Certificate of Completion

Office Technology Professional

30 credit hours

Certificate of Completion

Office Technology Specialist

45 credit hours

Certificate of Completion

Office Technology Support

18 credit hours

Certificate of Completion

General Office Assistant

30 credit hours