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Colleague Implementation News

Volume 8, December 20, 2004

Stages and Accounts

We've had a few questions come up about some of the environments the teams are working in, and also questions about why it takes so much time to implement Colleague.   The two questions are actually linked.


The Stages and Accounts

First off, we have three stages of an implementation, and each stage takes place in a certain "account":

Stage     Colleague Account
Learning/Training   Education
Testing/Consulting   Test
Live          Live

  • During training the team members logged onto the Colleague Education account and learned about their module using "Datatel University" (fake) data.
  • During consulting they logged into the mostly empty Test account, and entered various possibilities of CTC codes and setup parameters.   They work on various combinations of the codes and decide what they want to actually put into the Live account.
  • Finally, we start to go live and they enter the codes and parameters into the Live account. (Sometime after they've entered all of the setup codes and parameters in Live, the rest of you log onto the Live account, and use Colleague "for real.")

There are also other accounts (Conversion, Development, etc.) but they're outside of this discussion, so we won't touch on them.

 

Where we spend most of our Time

Here's where the "time" issue is linked to the accounts.   Most of a team's time during the implementation is spent in the Test account.   The reason for this is that Colleague is an incredibly flexible system. We need understand how it will behave depending on how we set the many codes and parameters. It takes months and months to test it thoroughly.

 

Additionally, since Colleague is an integrated system, we need to check more than just our own module. We need to make sure our codes work properly in the other teams' modules too. Since we're implementing almost two dozen modules, that's a lot of cross-checking.

 

Given that much setup in that many environments (and we haven't even discussed conversion of data from the legacy systems), you start to see why we work in so many environments, and why it simply takes so much time.

 

Find out more about the CTC Colleague Implementation

 

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