Central Texas College

Information Technology


Scheduled Colleague Maintenance Notice

Every Friday, 5:30 a.m. - 7:00 a.m. CST, during the registration period.

Some services will be unavailable during this time.


Service Notifications

February 11, 2016 - IT Service Advisory

Issue:  Local long distance and 800 number services have been restored.

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-021116-01

 

February 10, 2016 - IT Service Advisory

Issue:  Local long distance and 800 number telephone services for the Central Campus are currently unavailable. 

The IT Telephone Services Technician is currently working with Century Link to determine the issue.

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-021016-01

 

February 5, 2016 - IT Service Alert

Activity:  Deploying Cisco Jabber (IM App)

Start Date/Time: Immediate – an icon will be added to your desktop.

Purpose:  Cisco Jabber is an instant messaging (IM) application for CTC faculty and staff. IT is deploying Jabber to faculty and staff machines on the CTC network at HR’s request in order to help facilitate employee training.  Messages sent and received via Jabber are archived. A guide for setup and use can be found here. Sign in using your short CTC login and password (i.e., jdoe). The phone service that comes packaged with this application is not available at this time. (The “Unable to connect” message at the bottom of Jabber’s application window is referring to this unused phone service.)

Impact on Service Delivery:  No impact on services is anticipated.

ITSA-020516-01

 

February 3, 2016 - IT Service Advisory

Issue:  Severed fiber cable and phone pairs update.

Full wired and wireless network connectivity has been restored. Restoration of phone services for buildings 108, 109, and 112 is ongoing.

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-020316-01

 

February 2, 2016 - IT Service Advisory

Issue:  The IT Division has become aware of a severed fiber cable north of the Power Plant. This has caused a disruption in phone, wireless, and network services to buildings 121, 109, 112, 104, and 108. More information will follow.

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-020216-01

 

January 26, 2016 - IT Service Advisory

Issue:  The IT Division has become aware of an email that is circulating within CTC titled “Question for Tomorrow [Wednesday, January 27].” The message is as follows:

Good Afternoon Professor,

I will be around campus tomorrow, January 27th, buying unwanted, unneeded, and unsolicited books from faculty members.

I buy anything from new instructor's editions, annotated, desk/exam copies, and lots of older editions. Pretty much anything you don't use!

If you would like me to drop by your office, let me know a convenient time and where your office is located.

Either way, thank you very much for your time. Looking forward to hearing from you.

Cheers,

Bri


(I apologize in advance for any duplicate emails I may send. I am in the process of switching to a new e-mail system. If you would like to be unsubscribed, please reply back and I will remove you manually.)


If you receive this email, delete it and remove it from your ‘Deleted Items’ folder. Additionally, you can block the sender by right-clicking the message and selecting “Block Sender” (under “Junk”) from the drop-down list.

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-012616-01