Central Texas College

Information Technology


Scheduled Colleague Maintenance Notice

Every Friday, 5:30 a.m. - 7:00 a.m. CST, during the registration period.

Some services will be unavailable during this time.


Service Notifications


May 24, 2016 - IT Service Alert (Start/End Time Rescheduled)

Activity:  UniData 8.1 Certificates Upgrade

Start Date/Time:  Friday, May 27, 2016, at 3:00 p.m. CDT

Purpose:  Renew the certificates for UI Web R18_LIVE

Impact on Service Delivery: 

  • UI Web (Colleague) will be unavailable during this timeframe.
  • WebAdvisor, Self-Service, Informer, and EMobile will not be affected by the certificate renewal.

Estimated Date/Time of Restoration:  Friday, May 27, 2016, at 8:00 p.m. CDT

ITSA-052416-01

 

May 17, 2016 - IT Service Advisory

Issue:  The IT Division has become aware of employees installing Microsoft Office 365 on their CTC owned computers. Microsoft Office 365 is to be installed on personal home and mobile devices only. CTC owned computers already have the Microsoft Office suite installed. If another version is installed via Office 365 it will corrupt the system.

If you need a newer version of Microsoft Office on your CTC owned system, please submit a software request form from the IT Webpage or contact the IT Help Desk.

The IT Help Desk can be reached at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-051716-1

 

May 16, 2016 - IT Service Alert

Activity:  UniData Upgrade

Start Date/Time:  Sunday, May 22, 2016, at 4:30 a.m. CDT

Purpose:  To update UniData to the latest version.

Impact on Service Delivery:  UI Web (Colleague), Web Advisor, Self-Service, EMobile, and Informer will be unavailable during this timeframe.

Estimated Date/Time of Restoration:  Sunday, May 22, 2016, at 5:30 p.m. CDT

ITSA-052216-01