Scheduled Colleague Maintenance Notice
Every Friday, 5:30 a.m. - 7:00 a.m. CST, during the registration period.
Some services will be unavailable during this time.
May 24, 2016 - IT Service Alert (Start/End Time Rescheduled)
Activity: UniData 8.1 Certificates Upgrade
Start Date/Time: Friday, May 27, 2016, at 3:00 p.m. CDT
Purpose: Renew the certificates for UI Web R18_LIVE
Impact on Service Delivery:
- UI Web (Colleague) will be unavailable during this timeframe.
- WebAdvisor, Self-Service, Informer, and EMobile will not be affected by the certificate renewal.
Estimated Date/Time of Restoration: Friday, May 27, 2016, at 8:00 p.m. CDT
May 17, 2016 - IT Service Advisory
Issue: The IT Division has become aware of employees installing Microsoft Office 365 on their CTC owned computers. Microsoft Office 365 is to be installed on personal home and mobile devices only. CTC owned computers already have the Microsoft Office suite installed. If another version is installed via Office 365 it will corrupt the system.
If you need a newer version of Microsoft Office on your CTC owned system, please submit a software request form from the IT Webpage or contact the IT Help Desk.
The IT Help Desk can be reached at extension 3103 or via email at firstname.lastname@example.org.
May 16, 2016 - IT Service Alert
Activity: UniData Upgrade
Start Date/Time: Sunday, May 22, 2016, at 4:30 a.m. CDT
Purpose: To update UniData to the latest version.
Impact on Service Delivery: UI Web (Colleague), Web Advisor, Self-Service, EMobile, and Informer will be unavailable during this timeframe.
Estimated Date/Time of Restoration: Sunday, May 22, 2016, at 5:30 p.m. CDT