Central Texas College

Information Technology

Scheduled Maintenance Notice

Friday, 5:30 a.m. - 7:30 a.m. CDT.

Purpose: Preventive maintenance

Some services will be unavailable during this time.

Service Notifications

February 25, 2014 - IT Service Advisory
Issue: The IT Division is working with Marketing & Outreach to resolve the issue with the Central Texas College web pages. No estimated time of recovery is available at this time. In the interim, faculty and staff can access WebAdvisor, OWA, UIWeb and Informer using the links below.

For WebAdvisor: http://webadvisor.ctcd.org

For OWA: https://mail.ctcd.edu/owa

For UI Web: http://uiweb.ctcd.org

For Informer: http://iwr.ctcd.org

Another IT advisory will be issued when more information becomes available.

Number: ITSAD-022514-02

February 25, 2014 - IT Service Advisory
Issue: The IT Division has become aware of an issue with the Central Texas College Web pages. The IT Division is working to resolve this issue as quickly as possible. In the interim, faculty and staff can access WebAdvisor and OWA using the links below.

For WebAdvisor: http://webadvisor.ctcd.org

For OWA: https://mail.ctcd.edu/owa

Another IT advisory will be issued when more information becomes available.

Number: ITSAD-022514-01

February 25, 2014 - IT Service Advisory
Issue:  The IT Division has become aware of a spam email that is circulating within CTC titled ‘How could P-R-F-C go from 20 cents to 2 dollars.’  If you receive the message below, delete it immediately and remove it from your ‘Deleted Items’ folder. Additionally, you can block the sender by clicking on the ‘Junk’ folder and selecting ‘Block Sender.’



 

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-022514-01

February 25, 2014 - IT Service Alert
Activity:  Operating system upgrade on the production Colleague server.

Date/Time:  Sunday, March 2, 2014, 6:00 a.m. – Noon, CST.
 
Purpose:  To install the latest version of the operating system software, AIX 7.1.
 
Impact on Service Delivery:  Colleague Release18_ LIVE and Web Advisor will be unavailable during the above timeframe.
 
Estimated Date/Time of Restoration:  Sunday, March 2, 2014, Noon, CST.

ITSA-030214-01

February 14, 2014 - IT Service Advisory
Issue: The IT Division has become aware of an email that is circulating within CTC titled ‘Quick Question.’ If you receive the message below, delete it immediately and remove it from your ‘Deleted Items’ folder. Additionally, you can block the sender by clicking on the ‘Junk’ folder and selecting ‘Block Sender.’

Hello,
Hi Professor,
I'm going to be buying books from faculty on campus tomorrow (Friday) and wanted to know if you had any you'd like me to look at.
Just so you know, I pay in cash and I buy exam copies, new editions, desk copies, instructor's editions and even some old and annotated editions.
If you have any books that you would like me to have a look at, please let me know the best time(s) to meet you as well as the campus/building/office number.
Either way, thank you very much for your time. Looking forward to hearing from you.
Sincerely, Chris Hill Country Books "Better In A Student's Hands Than On A Shelf"

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-021414-01

February 3, 2014 - IT Service Advisory
Issue: Incoming 800 and long distance services restored.

All services were restored at approximately 12:10 p.m., Monday, February 2, 2014.

Number: ITSAD-020314-01

February 3, 2014 - IT Service Advisory
Issue: CTC 800 numbers and long distance services are currently unavailable.

The trunk line which routes our long distance calls off campus and provides our incoming 800 service is currently down. The IT Division is currently working to resolve this issue. Notification will be sent upon restoration of service.

Number: ITSAD-020314-01

January 29, 2014 - IT Service Alert
Activity: Install Business Software Inc. (BSI) cyclic update

Date/Time: Thursday, January 30, 2014, at 5:00 a.m.

Purpose: To install a cyclic bulletin update. This update affects payroll processing.

Impact on Service Delivery: Updates must be installed on a quiet system, therefore Colleague Release18_ LIVE and Web Advisor will be unavailable during the above timeframe.

Estimated Date/Time of Restoration: Thursday, January 30, 2014, at 7:00 a.m. CST

ITSA-012914-01

January 28, 2014 - IT Service Advisory
Issue: The IT Division has become aware of an email that is circulating within CTC titled Part Time Job!!! If you have received the message below, delete it immediately and remove it from your ‘Deleted Items’ folder. Additionally, you can block the sender by right-clicking the message and selecting ‘Block Sender’ from the 'Junk' category.

Hello,
We are accepting applications for qualified individuals to become a shopper . Its fun and rewarding,. You are never obligated to accept an assignment. There is no charge to become a shopper and you do not need previous experience. After you sign up, you will have access to training materials from us. Apply here to become a shopper. thanks

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-012814-01