Institutional Effectiveness studies how well CTC is meeting its goals through research, planning, evaluation, and policy analysis. Our department is officed in the Clear Creek Building (Building 136), Suite 121 and can be reached at (254) 526-1154.

Director of Institutional Effectiveness - Dr. Lelia L. Hackett, Room 117B

Phone: (254) 526-1264                               Email:

Responsibilities: Strategic Planning, Institutional Effectiveness, AMS System Administrator

Coordinator of Institutional Research - Douglas R Bussell, Room 121B

Phone: (254) 526-1484                                Email:

Responsibilities: Institutional Research, Compliance Reporting, Open Records Requests, Surveys

Coordinator of Learning Outcomes Assessment - Crystal Messina-Ferreira, Room 121A

Phone: (254) 526-1182                                Email:

Responsibilities: Instructional Program Review, Core Curriculum Assessment

Grant Coordinator - Shawn Bailey, Room 119

Phone: (254) 526-3084                                 Email:

Responsibilities:  Grant Coordination, Perkins Grant