Central Texas College

Information Technology

Scheduled Maintenance Notice

Friday, 5:30 a.m. - 7:30 a.m. CST
Some services will be unavailable during this time.

 

Service Notifications

October 16, 2014 - New IT Desktop Technician

The IT Division welcomes Dorrell Barrett to the team. Dorrell joins us after previously working for both the CTC Bookstore and, more recently, the Shipping & Receiving Department. Dorrell graduated from CTC in 2009, and he is currently pursuing a BA at Texas A&M Central Texas in Network Management/Software Engineering. His hobbies include fitness training, basketball, and swimming.

 

October 16, 2014 - IT Service Advisory

Issue:  The IT Division has become aware of employees installing Microsoft Office 365 on their CTC owned computers. Microsoft Office 365 is to be installed on personal home and mobile devices only. CTC owned computers already have the Microsoft Office suite installed. If another version is installed via Office 365 it will corrupt the system.

If you need a newer version of Microsoft Office on your CTC owned system, please submit a software request form from the IT Webpage or contact the IT Help Desk.

The IT Help Desk can be reached at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-101614-1

 

September 22, 2014 - IT Service Announcement

In October 2007, Google acquired the anti-spam service Postini. Google has since decided to discontinue Postini services and integrate Postini into their new Google Message Security product. Last month, CTC received a notification to begin the transfer of our Postini accounts to Google Apps before September 17, 2014.

What has changed?

  • Google Apps does not provide different levels of spam filtering.

  • You no longer need to send Postini email messages with spam attachments.

  • Spam settings have been simplified. Junk filter aggressiveness, category filters, and blocked senders have been replaced by Google’s learning filter. In Google, you must identify non-spam messages, and this trains the system to identify similar messages as not spam.

  • Be careful not to mark school newsletters or announcements as spam! If too many users mark a newsletter as spam, Google will consider it to be spam for everyone at CTC and it won't be delivered to anyone. 

  • The option to block specific senders is no longer available. 

  • You will still be able to specify approved senders (email addresses, but not domains).

  • You will receive summary messages informing you of emails blocked as spam.

Attached are instructions and the link for accessing the new Google Message Center.

If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number:  ITSAN-092214-01