The documents listed on this page are intended to be an informative reference source for users. Click the title to view the document. All documents, policies, and guidelines are also available in PDF format to save or print out for future reference. If you cannot view PDF documents, click here.
Click the headings below to view the documents in each category.
DOCUMENTS
CTC Data Communications - The purpose of this documents is to help you to understand how data travels between networked computers and the Internet and to give you a better understanding how the CTC data communications network works.
CTC of the Future: An IT Perspective - CTC of the Future: An IT Perspective is a futuristic view of the Central Campus in the year 2015. This paper looks at the impact of mass transportation and communications on the way the Central Campus may look, feel and operate in ten years.
Instant Messaging - This document examines free instant messaging services and why using these services is not in compliance with CTC Computer Usage guidelines.
- IT Organization Chart - Information Technology Division Organization Chart
GUIDELINES
Colleague User Interface (UI) Installation Guide - The purpose of this installation guide is to assist Colleague users install the latest version of the User Interface software for Colleague.
Computer and Telephone Equipment Ordering Guidelines - This guideline standardizes the process for ordering computers, printers, and telephony equipment. This document is also available in PDF format
. Click here to complete the Request for Equipment Procurement form.
E-mail Usage Guideline - The purpose of this SOP is to establish acceptable use standards and guidelines for Central Texas College's electronic mail system and e-mail services. This document is available in PDF format
.
Request for Move of Computer and Telephone Equipment - This guide standardizes the process for requesting the move of computers, printers, and telephone equipment. This guide is also available in in PDF format
. Click here to complete the Move Request form .
Software Aquisition Guidelines - These guidelines establish the rules governing software acquisition, support, and use at Central Texas College and document the standard software suite provided by the IT Division as listed in Addendum A. Click here to view these guidelines in PDF format
. Click here to complete the Software Request form.
- Telephone Usage Guideline - The purpose of this guide is to establish acceptable use standards for Central Texas College’s telephone system and telephony services. This guide is available in PDF format
.
POLICIES
CTC Computer Usage Policy - This policy provides guidelines to protect the College, its computing resources, and employees from liability, harassment, and business interruptions due to inappropriate computer usage.
Service Request Policy and Procedure - The purpose of this document is to describe the process by which requests for programming services are to be submitted to Information Technology, and subsequently reviewed and prioritized. The objective of this process is to ensure the efficient use of programming resources to provide those services most needed by the College.
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Copyright © 2006 Central Texas College Information Technology Division
Telephone (254)501-3103
FAX (254)526-1950
P.O. Box 1800, Killeen, TX 76540-1800