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An IT Service Alert has been issued. Click here to view the alert.
Click here to submit a request for IT Customer Service.
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IT News
Updated August 19, 2008IT Service Advisory
Our message security vendor has advised us on high volumes of bogus CNN and MSNBC messages that contain links to download malware. Spammers have copied the contents of CNN and MSNBC alerts and substituted a link that prompts users to upgrade to a new version of a fake Adobe Flash player. Read more ...
New Desktop Technician I
The CTC IT Division welcomes Michelle Williams back as the new Desktop Technician I. Michelle previously worked in the IT Division as a Help Desk Technician from July 2006 to November 2007. In November 2007, Michelle left to spend time with her newborn daughter and work on her Bachelor’s degree in Networking at Tarleton State University – Central Texas. Prior to returning to the IT Division, Michelle worked, as a lab assistant, on a part-time basis for the CTC Electronics Department.
IT Service Advisory
The IT Division has become aware of an email from Webmail Support Team [mailto:aajay109@ufl.edu] with the subject line: Confirm Your Email Account. If you received this message, delete it immediately ... Read more
Service Temporarily Suspended
In preparation for the end of the 2007-2008 fiscal year, the IT Division has suspended the equipment procurement request form. The form will be reactivated on September 1, 2008. We apologize for the inconvenience. If you have any questions, please contact the IT Customer Service center at extension 3103.
IT Scheduled Maintenance
Click this link to view future IT maintenance events: August 2008
This Week's Scheduled Maintenance Notice
Activity: Install Colleague (Datatel) patches.
Time: Friday, August 29, 2008, 5:30 a.m. – 7:30 a.m. CDT.
Purpose: Bring Colleague up to the latest release and patch level.
Impact on Service Delivery: Patches must be installed on a quiet system therefore Colleague Release18_ LIVE, TEST0106, TEST 0304, TEST1114D, TEST1126, and Web Advisor will be unavailable during the above timeframe.
Estimated Time of Restoration: Friday, August 29, 2008, 7:30 a.m. CDT.
Send mail to help.desk@ctcd.edu with questions or comments about this web site.
Copyright © 2006 Central Texas College Information Technology Division
Last modified: 08/28/2008
Telephone (254)501-3103
FAX (254)526-1950
P.O. Box 1800, Killeen, TX 76540-1800