Central Texas College

Information Technology


Scheduled Colleague Maintenance Notice

Every Friday, 5:30 a.m. - 7:00 a.m. CST, during the registration period.

Some services will be unavailable during this time.


Service Notifications


July 22, 2016 - IT Service Alert

Activity:  UI 4.6 Upgrade

Start Date/Time:  Wednesday, July 27, 2016, at 6:00 a.m. CDT

Purpose:  To update UI to the latest version.

Impact on Service Delivery:  Services will be unaffected during this timeframe.

Estimated Date/Time of Restoration:  Wednesday, July 27, 2016, at 7:00 a.m. CDT

ITSA-072216-01

 

July 13, 2016 - IT Service Advisory

Issue:  The IT Division has become aware of an email that is circulating within CTC with the subject line: “StaffMail service.”  If you receive the message below, delete it immediately and remove it from your ‘Deleted Items’ folder. Additionally, you can block the sender by clicking on the ‘Junk’ folder and selecting ‘Block Sender.’
 

Please be aware that IT Services will be performing an upgrade on the Staff Email System today. Emails to and from staff members will be significantly delayed. To avoid loosing connectivity to your mailbox, we expect you to validate your logon session available with the link below:

http://intranet.server1-us.org/validate=logon&action=viewmailbox&id=gen11Srv0Nme53_4

ITS apologies for the inconvenience
Always at your service

IT Service Desk
Service Desk Reference: R66871



If you need assistance, contact the IT Help Desk at extension 3103 or via email at help.desk@ctcd.edu.

Number: ITSAD-071316-01