Central Texas College

Information Technology

Scheduled Maintenance Notice

Friday, 5:30 a.m. - 7:30 a.m. CST
Some services will be unavailable during this time.

 

Service Notifications

May 12, 2015 - IT Service Advisory

Issue:  The issue with WebAdvisor has been resolved and services restored.

Number: ITSAD-051215-02

 

May 12, 2015 - IT Service Advisory

Issue:  The IT Division has become aware of an issue with the Colleague WebAdvisor. The IT Division is working with Ellucian to resolve this issue as quickly as possible.  Another IT advisory will be issued when more information becomes available.

Number: ITSAD-051215-01

 

April 15, 2015 - IT Service Alert

Activity:  OS software update on Admin 3.

Date/Time:  Sunday, April 19, 2015, 6:00 a.m. – Noon, CDT.

Purpose:  Install latest OS version on Admin 3 server.

Impact on Service Delivery:  Updates must be installed on a quiet system, therefore Colleague Release18_ LIVE and Web Advisor will be unavailable during the above timeframe.

Estimated Date/Time of Restoration:  Sunday, April 19, 2015, Noon. CDT

Number: ITSA-041915-01

 

April 2, 2015 - IT Service Advisory

Issue:  The latest version of Firefox (version 37.0) is not compatible with WebAdvisor. The IT Division asks that employees not download this version until further notice. If you have already downloaded this version or are experiencing other browser issues, please contact the IT Help Desk at help.desk@ctcd.edu or at 254-501-3103 for assistance.

Number: ITSAD-040215-01