Central Texas College

Information Technology

Scheduled Maintenance Notice

Friday, 5:30 a.m. - 7:30 a.m. CST
Some services will be unavailable during this time.

 

Service Notifications

March 13, 2015 - IT Service Alert

Activity:  Maintenance on Core Router

Date/Time:  Sunday, March 15, 2015, at 1:00 p.m. CDT

Purpose:  Reimage IOS and reboot system.

Impact on Service Delivery:  Connectivity to the CTC network from buildings connected to the West Core Router will be interrupted. Buildings affected include: Ft Hood Campus, Gatesville, Buildings 101, 102, 103, 107, 108, 109, 111, 112, 113, 118, 119, 120, 122, 137 and 150.

Estimated Date/Time of Restoration:  Sunday, March 15, 2015, at 2:00 p.m. CDT

Number: ITSA-031315_01

 

March 6, 2015 - IT Service Advisory

Issue:  Colleague Report Data 

A Colleague server issue caused several of the nightly extracts to not execute last night, Thursday, March 5, 2015. As a result, data used for Informer and PivotLink reports today will only be current through Wednesday, March 4, 2015.

The issue has been resolved, and the missed extracts will be run tonight, Friday, March 6, 2015.

Number: ITSAD-030615-01

 

February 24, 2015 - IT Service Advisory

Issue: Incoming 800 and long distance services restored.

Long distance services were restored at approximately Noon Tuesday, February 24, 2015.

Number: ITSAD-022415-01

 

February 24, 2015 - IT Service Advisory

Issue:  CTC 800 numbers and long distance services are currently unavailable.

CenturyLink (our phone service provider) is currently experiencing an area wide outage. The outage is only affecting the trunk line which routes our long distance calls off campus and provides our incoming 800 service.  Local service is still available. CenturyLink is currently working to resolve this issue. Notification will be sent upon restoration of service.

Number: ITSAD-022415-01