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To access your pension account on the VALIC/AIG Retirement website, click here: https://my.aigretirement.com/retirementonline       NOTE:  On March 29, 2009, VALIC/AIG Retirement made a few changes to our account log-in page.  These include some new security steps which are similar to those required by online banks.  If you have any trouble logging into your account, please see the hints below in Section 12. 


TABLE   OF  CONTENTS   FOR   THIS  WEB   PAGE:

    Section 1:    QPP and SPP Plan Information

    Section 2:    Our Pension Account Administrator:  VALIC (formerly known as AIG Retirement)                  

                      (This Section Contains Investor Education Links from VALIC)

    Section 3:    Your Pension Investments and the "Default Investment Portfolio"

    Section 4:    "HOW CAN I OBTAIN DISTRIBUTION OF MY PENSION FUNDS?"

                      (Information for Terminating and Retiring Pension Members)            

    Section 5:    Distribution Forms

    Section 6:    Address Changes

    Section 7:    Information for Our Plan Members Over the Age of 70 1/2

    Section 8:    Message to Plan Members about Plan Operating Expenses

    Section 9:    Beneficiary Forms

    Section 10:  Miscellaneous

    Section 11:  Frequently Asked Questions ("FAQ")

    Section 12:  Logging Into Your Individual Account on the VALIC/AIG Retirement Web Page


Section 1:  QPP and SPP Plan Information

Central Texas College maintains two IRS Section 401(a) defined contribution ERISA-compliant qualified pension plans for its employees.

The Employees’ Pension Plan and Trust (referred to as “QPP”) is for full-time employees (with some exceptions). Eligible employees must satisfy a one-year waiting period for participation in QPP, after which time they are entered into QPP on the next entry date (either March 1 or September 1). Employees contribute a mandatory 6% of their wages to QPP, and CTC contributes a mandatory 7%. Employees may contribute an additional 4% if they wish. Employees are always 100% vested in their own employee contributions, but they must satisfy a 6-year vesting schedule in order to become 100% vested in the employer contributions.

The Employees’ Supplemental Plan and Trust (referred to as “SPP”) is for part-time employees (with some exceptions). There is no waiting period for SPP participation; eligible employees participate from their first day of employment. Eligible employees contribute a mandatory 3.75% of their wages to SPP, and CTC contributes a mandatory 3.75%. Employees are always 100% vested in both their own employee contributions, and also the employer contributions.

Special rules apply to our “wage-determined” employees. Wage-determined employees are eligible to participate in SPP, but not QPP. Some exceptions may apply, depending on your individual circumstances.

When individuals leave CTC (and are officially and completely terminated/retired from the employer), they can take distribution of the vested balance in their pension account, which consists of: employee contributions, vested employer contributions, and vested accrued earnings. Plan rules mandate that inactive accounts with balances under $5,000 should be distributed as quickly as possible. If you are no longer an active employee of the college, and your pension balance is under $5,000, please contact us so that we can process your distribution in the manner that you choose. If you do not choose the manner of distribution, an involuntary distribution may be made. If your account balance is over $5,000, you may leave your funds in “QPP” and “SPP” after you terminate/retire. You will continue to participate in our portfolios, just as you did before you terminated/retired. Once you reach the age of 70 ½, IRS rules require that you begin taking annual minimum distributions.

CTC pension plans operate in compliance with ERISA regulations, and are audited every year by an outside independent audit firm.   The pension plans are monitored by a Pension Plan Trust Committee, which is composed of active employees from various CTC departments.  The Trust Committee meets at least four times per year, and all meetings are open to plan members.  If you would like to attend a Trust Committee meeting, just call us at 254-526-1416 for more information.

Section 2:  Our Pension Account Administrator:  VALIC (formerly known as AIG Retirement)

In an effort to improve our pension plans and provide more options to our participants, CTC engaged a new pension account administrator, AIG Retirement, on September 1, 2004 (AIG Retirement is now known as VALIC, the Variable Life Insurance Company, a Texas corporation). VALIC/AIG Retirement is one of the largest, most experienced pension administration providers in the country, specializing in higher education clients. VALIC/AIG Retirement was engaged to use their specialized software to maintain our accounts, coordinate with selected mutual funds, process our distributions, prepare quarterly statements, help with compliance issues, and provide a variety of other administrative functions.

QPP and SPP plan rules remain the same, but many new options are now available to our participants:

      Participants can now choose their own investment options from a diversified portfolio.

      Accounts are now adjusted to market value on a daily basis.

      Participants have 24-hour access to their accounts on the VALIC/AIG Retirement website, where they can

           print a statement whenever they need one.

     VALIC/AIG Retirement works with us to provide our participants with investor education seminars and              materials, including asset allocation information, using a variety of delivery methods.

To access your pension account on the VALIC/AIG Retirement website, click on the link at the top of the page.

You will be taken to a customized section of the VALIC/AIG Retirement website that was built just for us. In addition to accessing your own pension account, you can find lots of helpful information through this web page.

  • For example, click on the tab entitled “Plan Details”. Then click on “Full-Time Employees”, where you will find lots of info on our Employees’ Pension Plan and Trust (“QPP”). Click on “Part-Time Employees” to find info on our Employees’ Supplemental Plan and Trust (“SPP”). These pages will tell you about plan rules, contributing, vesting, distributions, etc.
  • Under the tab entitled “Learning Center”, you will find lots of investment education information. Topics include: Investment Options, Financial Planning Courses, Multimedia Resources, and there is also a Glossary of Financial Terms. You can learn about money management, investment strategies, and lots of other subjects.  You can watch videos entitled "Financial Planning", "Cash Management", "Risk Management", "Investment Types", "Investment Strategies", "Retirement Planning" and "Estate Planning".  There are eNewsletters called "Retirement Essentials" for individuals in different age groups.
  • Under the tab entitled “Financial Planning”, you will find even more information on the following subjects:  Life Events, Money Management, Estate Planning, Insurance Planning, Planning for a College Education, Retirement Planning, and a section with interactive tools called "Tools That You Can Use".
  • In order to access your own pension account, click on “Access Your Account”. You will be asked to log in, using your Social Security Number and/or one of your account numbers (available on your most recent quarterly statement), and you will be asked to choose a “pin number” (password).  You will be asked to answer certain security questions.  Please be sure to "log out" when you are finished.

                                           

We also have an VALIC/AIG Retirement financial advisor who has been engaged to provide investor education and asset allocation advice to all QPP and SPP plan members. His name is Mr. Roy E. Box, Jr., CFP, CPA, and he presents investor education seminars on Central Campus, and can provide you with basic investor education and show you how to learn more about the mutual funds that your pension dollars are invested in. You can contact Roy by calling 254-213-3162, or by emailing him at Roy.Box@aigretirement.com.   If you want to make sure the “default” allocation is the best allocation for you, or if you would like to move out of the “default” allocation into the other funds in our portfolios, please contact Mr. Box and ask for an appointment.  His assistance is free to all our QPP and SPP members. 

 

VALIC/AIG Retirement, through Mr. Box, has provided us with some excellent investor education videos, to help our pension members that are not located near our Central Campus.  Just click on these links for lots of helpful information:

 

Estate Planning:

http://www.brainshark.com/aigretirement/vu?pi=748342290

Retirement Planning:

http://www.brainshark.com/aigretirement/vu?pi=455825540

Investment Planning:

http://www.brainshark.com/aigretirement/vu?pi=256245238

Cash Management:

http://www.brainshark.com/aigretirement/vu?pi=339409030

Tax Planning:

http://www.brainshark.com/aigretirement/vu?pi=153327013

Risk Management:

http://www.brainshark.com/aigretirement/vu?pi=51838553

 

VALIC/AIG Retirement also provides us with a toll-free Client Care Center at 1-800-448-2542, where you can get help with your account.  You can speak to a Client Service Professional, and be referred to an investment consultant.  You can request asset reallocations through this service, and find out about reallocation rules.  This service is available Monday through Friday from 7 am till 8 pm (Central U.S. time).  The toll-free Client Care Center phone number does not work for overseas calls.  If you are calling from outside the U.S., please call the Client Care Center at 281-878-7400 from 8am till 5pm (Central U.S. Time).

 

  

                                                                          TRADING POLICIES

Whenever you make changes to your investment portfolio, you should be aware of VALIC/AIG Retirement's trading policies and any trading fees that might arise.  In order to review their trading policies, just log into your individual account, and click on "Account Detail".  Then click on the "ePrint" logo, and then click on "Other Important Materials".  This will take you to VALIC/AIG's document entitled "AIG Retirement Revenue Sharing and Investor Trading Policy".


Section 3:  Your Pension Investments and the "Default Investment Portfolio"

When CTC employees begin to participate in "QPP" or "SPP", our Pension Plan contributions must be placed in an initial automatic "default" asset allocation or "default" portfolio.  After those initial contributions, plan members can choose from a variety of other options.  They can choose to stay in the "default" portfolio, if they wish, or they can transfer all (or a portion) of their pension funds into other investments.  They can re-allocate their funds periodically, subject to VALIC/AIG's published trading policies.

In the past, Pension Plan Trustees had to decide what the initial automatic "default" portfolio would be.  The new Pension Protection Act ("PPA") of 2006 changed that.  The Pension Protection Act and the Department of Labor now dictate what the automatic "default" portfolio should be.  We must now use special mutual funds called "targeted retirement date funds" as our automatic "defaults".  In our case, we use four T. Rowe Price Targeted Retirement Date Funds. 

These four T. Rowe Price Targeted Retirement Date Funds are tailored to individuals, based on their estimated future retirement date.  They consist of a diversified mix of stocks and bonds, which are automatically reallocated and rebalanced over time by the fund's managers.  The funds become more conservative as the individual gets closer to the targeted retirement date.  They assume a retirement age of 65 years old.  The four T. Rowe Price funds that are utilized as our new "default" portfolios are as follows:

          T. Rowe Price Retirement 2010 Fund

          T. Rowe Price Retirement 2020 Fund

          T. Rowe Price Retirement 2030 Fund

          T. Rowe Price Retirement 2040 Fund

During the week of May 19, 2008, letters were sent to all our plan members, informing them of the government-mandated changes to our "default" portfolios.  Those changes only applied to those individuals who had remained in the "default" portfolio, and never made any investment reallocations on their own.  Individuals who had remained in the "default" portfolio had the opportunity to "opt out" of the change, and remain in the old "default" portfolio, if they wished, by returning an election form to us. 

All individuals who had not assumed self-direction of their accounts, or who did not return an election form to us, were rolled to the new government-mandated "defaults" on July 8, 2008.

Those individuals in the new "defaults" are not required to remain in the "defaults", however.  They can choose to change their investments at any time.  In fact, all pension members are encouraged to take advantage of the opportunity to choose their own investments.  If you would like to obtain assistance in that area, please don't hesitate to call our AIG Retirement investment advisor, mentioned above.

 

Section 4:  "HOW CAN I OBTAIN DISTRIBUTION OF MY PENSION FUNDS?"  (Information for Terminating and Retiring Pension Members)

If you are terminated or retired from CTC, or if you are just thinking about terminating or retiring from CTC, here is some information you need to consider when planning your pension distribution:

 

AFTER-TAX VS PRE-TAX:  All of your employee contributions in your “QPP” and/or “SPP” account are AFTER-TAX (the tax has already been paid). All of the employer contributions, and all of the accumulated earnings, are PRE-TAX or “tax deferred” (the tax has not yet been paid).

 

UNDER AGE 55:  If you are under the age of 55 years when you terminate/retire, and you decide to take all of your funds as a “cash distribution”, the IRS will impose a 10% “Early Withdrawal Penalty” on the pre-tax portion of your distribution. In order to avoid that penalty, you can rollover the pre-tax portion to one of the retirement vehicles listed below.

 

BALANCE UNDER $5,000:  If your account balance is under $5,000, we are required to distribute the balance to you as soon as practical. If your account is over $5,000, you can leave your money in the plan, where it will continue to participate in normal gains and losses (depending on your asset allocation and market fluctuations). You can continue to reallocate your funds, but you will not be able to contribute more funds. You will continue to get your quarterly statements, as before. You will still be eligible for free access to our AIG-Valic financial advisor, as long as you have funds in the plan. When you reach the age of 70 ½, you will have to begin taking required minimum distributions annually, just as you would with an IRA. If you wish to leave your funds in the plan, but avoid any possible market fluctuations, you could allocate your entire balance to the Valic Fixed Account, which pays a guaranteed fixed amount of interest --- but be sure to talk to your investment professional or our in-house AIG-Valic financial advisor before you make any reallocation decisions.

 

DISTRIBUTION OPTIONS ARE AS FOLLOWS:  

    1. You may leave your funds in QPP and/or SPP (if the balance is over $5,000).
    2. You can take a full or partial cash distribution.
    3. You can rollover your funds to another plan or financial instrument.
    4. You can establish a periodic distribution plan. 

ROLLOVER OPTIONS: Your funds can be directly rolled over into any of the following plans/vehicles:

    1. A Traditional Retirement IRA (not a Roth IRA and not a tax-deductible IRA)
    2. Another 401(a) plan
    3. A 403(a) or 403(b) plan
    4. A 401(k) plan
    5. A 457 plan
    6. A TSP (Thrift Savings Plan)

You may treat your after-tax dollars and your pre-tax dollars separately when planning your rollover, if you wish. For example: 

•  You can roll your entire balance (both the after-tax dollars and the pre-tax dollars) into one of the plans/vehicles above (providing that the vehicle you choose accepts both types of dollars --- some plans only accept pre-tax dollars).

•  You can take your after-tax dollars as a direct cash distribution to you, while rolling your pre-tax dollars into one of the vehicles above (thereby continuing their tax deferred status). AIG calls that a “split distribution”.

You can establish a Traditional Retirement IRA at any bank or credit union in just a few minutes, at no charge. You can also use a financial advisor to set up your IRA, or to help you make arrangements for other types of plans/vehicles.

 

DISTRIBUTION FORMS:  There are three types of distribution request forms used by VALIC/AIG Retirement, depending on your circumstances:

 

1. If you decide to take your money as a direct cash distribution, please use the "AIG CTC QPP Request for Cash Distribution" or the "AIG CTC SPP Request for Cash Distribution" form (you can print it out in Section 4 below).

 

2. If you decide to take your distribution as a rollover to another investment plan/vehicle, please use the "AIG CTC QPP Request for Pension Rollover" or the "AIG CTC SPP Request for Pension Rollover" form (you can print it out in Section 4 below).

 

3. If you are over the age of 70 ½, AIG requires that all of your distributions (whether cash distributions or rollovers) be processed using their AIG “Required Minimum Distribution Form” (this form is not yet available on this web page, so please give us a call at 254-526-1416 or email us at Pension.Plan@ctcd.edu and we will send you the form).

 

 

These forms can be obtained in the following ways:  

(1) Print the forms from this web page (see Section 4 below), or

(2) Email us at Pension.Plan@ctcd.edu and we will send you the forms.

 

Why do we like for you to print your forms from our web page? That's because VALIC/AIG Retirement occasionally revises or updates those forms, and we post those revised or updated forms on our web page. If you print your forms from the web page, that will insure that you have the most recent, most useful form.

 

NOTE ABOUT WHERE TO MAIL YOUR DISTRIBUTION FORMS:  The standard VALIC/AIG forms instruct you to send the forms to VALIC/AIG for processing. However, if you send your forms directly to VALIC/AIG, they will have to re-route them to us for plan administrator approval, which is required by our plan rules. Therefore, it is much more efficient if you just mail the forms directly to us at the address below. After we perform our required procedures on them, we will forward them to VALIC/AIG for final distribution.   VALIC/AIG will not accept faxed forms or emailed forms, because they require original signatures, so please send the original forms to us at the following address: 

  Central Texas College Pension Plan

   P O Box 1800

   Killeen , TX 76540-1800  


STEPS IN THE DISTRIBUTION PROCESS – HOW LONG DOES IT TAKE?

Federal laws require that a person must be officially terminated/retired (both full-time and part-time) from their employer in order to request and receive a pension distribution. This requirement is so important that we are required to “document” that you are officially terminated/retired, and attach that documentation to your paperwork, before we can approve your distribution request form and forward it to AIG-Valic for processing. How do we obtain the “documentation” that we must attach? That process starts with your department or site, which must officially terminate you. Your department or site will have you sign a “Terminating Personnel Status Form (“PSF”)”. When that “Terminating PSF” is completed and signed by you, it is sent to CTC Main Campus, where it passes through several departments that need that information in order to do their jobs. For example, it goes through the Payroll Department, and that alerts Payroll that your final paycheck (and possibly a vacation payoff) must be taken care of. It also goes through the Benefits Department, which must check on the status of your various benefits, such as insurance, etc. Once every department is finished with their wrap-up procedures, and you have been issued your final paycheck, and the college does not owe you any more pay, the CTC Human Resources Department uses that “Terminating PSF” to officially terminate you. All of the procedures required to officially terminate an employee usually take from 30 to 45 days. In the meantime, we have usually received your distribution request form, but we must hold it until we see that the college has officially terminated you. While we are waiting, we will check every day to see if you have been officially terminated. As soon as you have been officially terminated, we will print out a copy of the documentary proof, showing your official termination date, attach it to your distribution request form documents, and forward the original form to VALIC/AIG for processing. We send batches of distribution request forms to VALIC/AIG every week, usually on Thursdays. By the following Tuesday, VALIC/AIG will have the forms. Within 10 business days after they receive the forms, your distribution check should be in the mail.  


In short, the distribution process moves very quickly ONCE YOU HAVE BEEN OFFICIALLY TRANSFERRED TO TERMINATED STATUS. If there is a delay in the process, it is always due to the time it takes to get you officially terminated by the college. If your department or your site does not terminate you by completing the necessary “Terminating PSF”, the process will be delayed. If there are errors on your “Terminating PSF” which require a re-do, the process will be delayed. If you still have an outstanding paycheck or “vacation payoff”, the process will be delayed until those checks have been processed through our Payroll system, and any resulting pension deposits have been sent to VALIC/AIG and deposited into your pension account. Therefore, it is a good idea to touch base with your department or your site, and make sure that they have prepared and forwarded the necessary “Terminating PSF”, so that you can get your pension distribution as quickly as possible.


TRANSFER FROM FULL-TIME TO PART-TIME OR FROM PART-TIME TO FULL-TIME:  If your employment status changes from full-time to part-time (or from part-time to full-time), that change of status does not qualify as a termination/retirement for pension plan purposes. It is considered a change of status. In either case, the individual is still a current and active employee, and is therefore not eligible to apply for or receive a distribution of their pension plan funds. That rule applies to both "QPP" and "SPP" pension funds. In order for a termination/retirement to generate a pension distribution, it must be a bona-fide termination/retirement from both full-time and part-time employment with the employer, and there must not be any intention or agreement to return to employment with the employer after a pension distribution has been made.

 

OVER 70 ½ YEARS OF AGE:  If you decide to leave your funds in “QPP” or “SPP”, when you reach the age of 70 ½, the IRS will require that you begin taking annual “Required Minimum Distributions” (just like you would with an IRA or other tax-deferred instruments). The amount of each annual distribution will depend upon a table published by the IRS, and the distribution factor will be based on your age and the estimated life expectancy of yourself and your spouse. Please use an VALIC/AIG “Required Minimum Distribution” form to initiate your distribution.


VESTING:  In many pension plans, there is a “vesting requirement” connected to the “Employer Contributions”. That is the case with “QPP”. In “QPP”, you are always 100% vested in your own “Employee Contributions”, however you must meet a six-year “vesting schedule” in order to be 100% vested in the “Employer Contributions”. Your first year, you are 0% vested in the “Employer Contributions”. The second year, you are 20% vested. Then 40%, 60%, 80%, and finally, after six years, you are 100% vested in the “QPP” “Employer Contributions”.  

“SPP” does not contain a “vesting requirement”. Therefore, in SPP, you are always 100% vested in both your “Employee Contributions” and your “Employer Contributions” from your very first day in the plan.  


TYPES OF PENSION PLANS:  There are two basic types of employer-sponsored pension plans. Understanding the difference between these two types of plans may help you understand your options under our two plans.  

•  A “ Defined Benefit Plan ”: A “Defined Benefit Plan” plan is an “old-fashioned” type of plan in which an individual must meet certain age and years-of-service requirements in order to be eligible to “retire”, at which point the employer will begin to pay the retiree a monthly benefit payment. TRS is a “Defined Benefit Plan”.

•  A “ Defined Contribution Plan ”: “QPP” and “SPP” are both “Defined Contribution Plans”. This type of plan does not have most of the typical age and years-of-service requirements that the “old-fashioned” type of plan has. Instead, when individuals leaves the employer, they are simply entitled to their vested balance in their pension account. They may withdraw their balance in several ways, but there is no automatic monthly benefit payment.

IF YOU NEED ASSISTANCE:   Distribution decisions can be complicated. We will be glad to work with you to give you all the information that we can to help you make your decision. Just call us at 254-526-1416, or call the VALIC/AIG Retirement Client Care Center at 1-800-448-2542.

 

Section 5:  Distribution Forms

 

NOTE:  Due to their recent software changes, VALIC/AIG has issued new distribution forms.  They will no longer accept the old forms.  If you wish to request a distribution, please use these new forms, or email us at Pension.Plan@ctcd.edu, and we can send you hard copies of the new forms.  You can print your own forms by clicking on the links below.

 

FOR CASH DISTRIBUTIONS:

      From the "QPP" Plan:

     From the "SPP" Plan:

 

FOR ROLLOVERS OR PARTIAL ROLLOVERS:

      From the "QPP" Plan:

     From the "SPP" Plan:

 

FOR REQUIRED MINIMUM DISTRIBUTIONS (for individuals over the age of 70 1/2) - This form is not available online at the present time.  Please call us at 254-526-1416 or email us at Pension.Plan@ctcd.edu, and we will mail you the necessary forms.

Send your completed forms to the following address for processing:

         Central Texas College Pension Plan

            P O Box 1800

            Killeen, TX  76540-1800

 

Section 6:  Address Changes

To change your address for your VALIC/AIG Retirement quarterly statements, please call the VALIC/AIG Retirement Client Care Center at 1-800-448-2542 (Central U.S. time).  If you are calling from outside the U.S., please call the Client Care Center at 281-878-7400 from 8am till 5pm (Central U.S. time).  The quickest way to change your address is to go into your online account screen and click on "Change Address". 


Section 7:  Information for Our Plan Members Over the Age of 70 1/2

In most retirement plans containing tax-deferred money, the IRS requires the account owner to begin taking withdrawals of a portion of that tax-deferred money every year, beginning at the age of 70 ½. Those withdrawals are called “Required Minimum Distributions” (“RMDs”) and are based on a table published by the IRS. Beginning January 1, 2009, the QPP and SPP plan rules regarding “RMDs” have changed. Prior to 2009, our plan members who reached the age of 70 ½ were required to take an “RMD” every year, even if they were still current employees. Starting in 2009, any plan member who has reached the age of 70 ½ can choose to delay taking their “RMDs” until they terminate their employment.

(1) If you are a current employee over the age of 70 ½, and you want to delay your “RMDs” until you terminate employment, you do not have to do anything. However, if you have already begun taking an automatic “RMD” distribution from VALIC (every month, every quarter, or every year), you will need to contact the VALIC Client Care Center at 1-800-448-2542 and give them verbal instructions to STOP your automatic “RMDs”.

(2) If you are a current employee over the age of 70 ½, and you do NOT want to delay your “RMDs”, just contact us and we will get the appropriate “RMD” distribution form to you. All “RMD” forms should first be sent to the CTC Pension Plan Administration Office for plan administrator signature, after which they will be forwarded to VALIC for processing.

(3) If you are a former employee (or retired employee) over the age of 70 ½, you must begin taking your “RMDs” every year. The deadline for your first “RMD” is April 1 of the year after you turn 70 ½ (although that first “RMD” may also be done by December 31 of the year you turn 70 ½).   The deadline for “second year” and all subsequent year “RMDs” is December 31 of each year. Contact us for the proper “RMD” distribution form. All “RMD” forms should first be sent to the CTC Pension Plan Administration Office for plan administrator signature, after which they will be forwarded to VALIC for processing.

SPECIAL EXCEPTION FOR 2009: On December 23, 2008, President Bush signed the Worker, Retiree and Employer Recovery Act of 2008. This Act applies to individuals who are terminated or retired from employment, and who have reached the age of 70 ½. Normally, those individuals would have to take an “RMD” for 2009. However, because of this Act, those individuals can choose to waive their “RMD” for 2009, if they wish. The reasoning for this special 2009 exception is the decrease in many retirement account values due to recent market losses. If you are taking automatic “RMD” distributions, but you want to take advantage of the opportunity to waive your “RMD” for 2009, just call VALIC's Client Care Center at 1-800-448-2542. They will accept your verbal instructions to waive your “RMD” for 2009.

 

 

Section 8:  Message to Plan Members about Plan Operating Expenses

There have always been operating expenses involved in maintaining CTC’s pension plans, and those expenses have always been absorbed by our accounts, on a pro rata basis. In the past, you may not have realized that expenses were being paid, because the earnings distributions on your quarterly statements were “net of expenses” (after expenses were paid). Our new quarterly statements from VALIC/AIG Retirement allow for more detail, so you now will be able to see the pension operating expenses that are being paid.


We believe that our move to our new account administrator has allowed us to reduce our operating expenses, due to improved technology and consolidation of services.


You may see two types of operating expenses on your pension statement:

  1. VALIC/AIG Retirement Administration Fees: These cover VALIC/AIG Retirement's costs of administering our accounts, and include their pension professionals, technology, legal and tax specialists, investment advisors, Client Care Center, quarterly statements, etc. These fees are labelled "Administration Fees" on your AIG quarterly statements.
  2. CTC Operating Expenses: These cover the costs of our Pension Plan Administration Office on the CTC campus. This includes the daily coordination of all pension matters, advocacy for all our plan members, monitoring our service providers, support of our Trustees, and our independent auditors and attorney. These fees are labelled "Quarterly Fees" on your VALIC/AIG quarterly statements.

  

Section 9:  Beneficiary Forms

If you have not completed a pension plan beneficiary form, or if you want to update your beneficiary designation, please send us a message at Pension.Plan@ctcd.edu, or call us at 254-526-1416, and we will send you a beneficiary designation form to complete.  The beneficiary form will be kept in your permanent HR personnel file. (Your personal will does not cover your qualified pension plan --- you must have a pension beneficiary designation form on record in order to make sure that your wishes are followed.)


Section 10:  Miscellaneous

For “QPP” participants:

For “SPP” participants:

   

Section 11:  Frequently Asked Questions ("FAQ")

 

1.  Question:  Are QPP and SPP funds available for loans or hardship withdrawals?

     Answer:   QPP and SPP do not contain any provisions for loans or hardship withdrawals.

2.  Question:  Can an employee opt out of QPP or SPP participation?

     Answer:    Because of federal laws and ERISA requirements, all QPP-eligible employees MUST participate

                    in QPP, and all SPP-eligible employees MUST participate in SPP, as a condition of their

                    employment.

 

Section 12:  Logging Into Your Individual Account on the VALIC/AIG Retirement Web Page

 

On Sunday, March 29, 2009, VALIC/AIG Retirement made a few changes to their log-on page, the place where we go to access our QPP and SPP pension accounts. When you go to the old VALIC/AIG Retirement log-on page, you will be re-directed to the new log-on page at this address: https://my.aigretirement.com/retirementonline/. The first change you will notice is that the company has changed its name from AIG Retirement to its original name, VALIC (the Variable Life Insurance Company). AIG Retirement started its existence as VALIC, a Texas corporation. The only thing that has changed is the name of the company. Nothing else about your pension accounts has changed. Your pension funds are still in the same investments as before, and all other procedures are as before.

 

The second change you will see is that there is a new log-on procedure that requires a few more security steps than before. The new procedures are similar to those required by online banks.

 

If you are a previous user of the individual online pages, follow these steps: You will see a log-on section that asks for your “User ID”. Previously, we did not have “User IDs”, so just fill in your SSN in that box. Then you will be taken to a page that asks for your “Password”. Just fill in your old AIG Retirement password. Then you will be taken to a page that asks you to set up a “User ID” and a new “Password”. The instructions on the page will tell you what the parameters of the “User ID” and the new “Password” should be. You will also be asked to select and name a security image and complete three new security questions. After the process, you will have a new “User ID” and “Password” to use whenever you access your account.

 

If you have never accessed your individual online pages, you will need to register for the first time. To do so, just click on the link that says “Register Now” or the link that says “How Do I Register for Access?” and follow the instructions. If you need help registering you can click on the link that says “Contact Us”, or call the VALIC/AIG Retirement Client Care Center at 1-800-448-2542. Overseas plan members who cannot use the toll-free number can call 1-281-878-7400. These numbers are available from 8 am to 5 pm on weekdays ( Texas time).

 

At some point during the new log-on processes, depending on which links you choose, you may be asked for your “account number”. VALIC/AIG Retirement has assigned account numbers to your accounts. Your “Employee Contributions Bucket” now has its own account number, and your “Employer Contributions Bucket” has its own account number. You can find those account numbers on your most recent quarterly statement, or by calling the VALIC/AIG Retirement Client Care Center (see the phone numbers in the paragraph above).

 

Be sure to make a note of your new User ID and Password, once they are established. If you make three failed attempts to log on (because of an incorrect User ID or Password), the web site will refuse any further attempts until you call the VALIC/AIG Retirement Client Care Center . This is an additional security procedure, designed to prevent unauthorized access attempts.

 

After you get past the new log-on procedures, you will see that the pages of your online pension account are the same as before (except that the name of the company is now listed as VALIC, instead of AIG Retirement).

 

If you attempt to log on and set up your new security procedures during the next week or two, you will probably experience delays in opening the new pages. This is due to the large volume of people logging on to set up their new “User IDs”, “Passwords” and security questions. If you need further assistance, please give us a call at 254-526-1416.

 

Note: QPP and SPP are completely separate from TRS (Teachers’ Retirement System of Texas) and ORP (Optional Retirement Plan). For TRS and ORP information, please check the Human Resources web pages.


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