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To access your pension account on the VALIC website, click here: https://my.valic.com/online/ 

 

Attention QPP and SPP plan members: In an effort to speed up your pension distributions, we have changed our policies. You no longer have to send your distribution forms to main campus to obtain plan administrator's signatures. You can now send your forms directly to VALIC for processing. You must, however, check with your site or CTC Employment Services to make sure that you have been officially terminated by CTC, before you submit your distribution request form to VALIC.  See more information in Section 4 below.


TABLE   OF  CONTENTS   FOR   THIS  WEB   PAGE:

    Section 1:    QPP and SPP Plan Information

    Section 2:    Our Pension Account Administrator:  VALIC (formerly known as AIG Retirement)                  

                      (This Section Contains Investor Education Links from VALIC)

    Section 3:    Your Pension Investments and the "Default Investment Portfolio"

    Section 4:    "HOW CAN I OBTAIN DISTRIBUTION OF MY PENSION FUNDS?"

                      (Information for Terminating and Retiring Pension Members)            

    Section 5:    Distribution Forms

    Section 6:    Address Changes

    Section 7:    Information for Our Plan Members Over the Age of 70 1/2

    Section 8:    Message to Plan Members about Plan Operating Expenses

    Section 9:    Beneficiary Forms

    Section 10:  Miscellaneous

    Section 11:  Frequently Asked Questions ("FAQ")

    Section 12:  Logging Into Your Individual Account on the VALIC Web Page


Section 1:  QPP and SPP Plan Information

Central Texas College maintains two IRS Section 401(a) defined contribution ERISA-compliant qualified pension plans for its employees.

The Employees’ Pension Plan and Trust (referred to as “QPP”) is for full-time employees (with some exceptions). Eligible employees must satisfy a one-year waiting period for participation in QPP, after which time they are entered into QPP on the next entry date (either March 1 or September 1). Employees contribute a mandatory 6% of their wages to QPP, and CTC contributes a mandatory 7%. Employees may contribute an additional 4% if they wish. Employees are always 100% vested in their own employee contributions and the associated earnings, but they must satisfy a 6-year vesting schedule in order to become 100% vested in the employer contributions and the associated earnings.

The Employees’ Supplemental Plan and Trust (referred to as “SPP”) is for part-time employees (with some exceptions). There is no waiting period for SPP participation; eligible employees participate from their first day of employment. Eligible employees contribute a mandatory 3.75% of their wages to SPP, and CTC contributes a mandatory 3.75%. Employees are always 100% vested in both their own employee contributions, and also the employer contributions, and all the associated earnings.

Special rules apply to our “wage-determined” employees. Wage-determined employees are eligible to participate in SPP, but not QPP. Some exceptions may apply, depending on your individual circumstances.

When individuals leave CTC (and are officially and completely terminated/retired from the employer), they can take distribution of the vested balance in their pension account, which consists of: employee contributions, vested employer contributions, and vested accrued earnings. Plan rules mandate that inactive accounts with balances under $5,000 should be distributed as quickly as possible. If your account balance is over $5,000, you may leave your funds in “QPP” and “SPP” after you terminate/retire. You will continue to participate in our portfolios, just as you did before you terminated/retired.

CTC pension plans operate in compliance with ERISA regulations, and are audited every year by an outside independent audit firm.   The pension plans are monitored by a Pension Plan Trust Committee, which is composed of active employees from various CTC departments.  The Trust Committee meets at least four times per year, and all meetings are open to plan members. 

Section 2:  Our Pension Account Administrator:  VALIC Retirement Services

In an effort to improve our pension plans and provide more options to our participants, CTC engaged a new pension account administrator on September 1, 2004. Formerly known as AIG Retirement or AIG-VALIC, the company is now known as VALIC, the Variable Annuity Life Insurance Company, a Texas corporation. VALIC is one of the largest, most experienced pension administration providers in the country, specializing in higher education clients. VALIC was engaged to use their specialized software to maintain our accounts, coordinate with selected mutual funds, process our distributions, prepare quarterly statements, help with compliance issues, and provide a variety of other administrative functions.

QPP and SPP plan rules remain the same, but many new options are now available to our participants:

      Participants can now choose their own investment options from a diversified portfolio.

      Accounts are now adjusted to market value on a daily basis.

      Participants have 24-hour access to their accounts on the VALIC website, where they can

           print a statement whenever they need one.

     VALIC works with us to provide our participants with investor education seminars and materials, including asset allocation information, using a variety of delivery methods.

To access your pension account on the VALIC website, click on the link at the top of the page.

You will be taken to a customized section of the VALIC website that was built just for us. In addition to accessing your own pension account, you can find lots of helpful information through this web page.

  • For example, click on the tab entitled “Plan Details”. Then click on “Full-Time Employees”, where you will find lots of info on our Employees’ Pension Plan and Trust (“QPP”). Click on “Part-Time Employees” to find info on our Employees’ Supplemental Plan and Trust (“SPP”). These pages will tell you about plan rules, contributing, vesting, distributions, etc.
  • Under the tab entitled “Learning Center”, you will find lots of investment education information. Topics include: Investment Options, Financial Planning Courses, Multimedia Resources, and there is also a Glossary of Financial Terms. You can learn about money management, investment strategies, and lots of other subjects.  You can watch videos entitled "Financial Planning", "Cash Management", "Risk Management", "Investment Types", "Investment Strategies", "Retirement Planning" and "Estate Planning".  There are eNewsletters called "Retirement Essentials" for individuals in different age groups.
  • Under the tab entitled “Financial Planning”, you will find even more information on the following subjects:  Life Events, Money Management, Estate Planning, Insurance Planning, Planning for a College Education, Retirement Planning, and a section with interactive tools called "Tools That You Can Use".
  • In order to access your own pension account, click on “Access Your Account”. You will be asked to log in, using your Social Security Number and/or one of your account numbers (available on your most recent quarterly statement), and you will be asked to choose a “pin number” (password).  You will be asked to answer certain security questions.  Please be sure to "log out" when you are finished.

                                  

VALIC has provided us with some excellent investor education videos, to help our pension members that are not located near our Central Campus.  Just click on these links for lots of helpful information:

 

Retirement Planning:

http://www.brainshark.com/valic/vu?pi=591775235

Investment Planning:

http://www.brainshark.com/valic/vu?pi=312171006

Cash Management:

http://www.brainshark.com/valic/vu?pi=850408371

Tax Planning:

http://www.brainshark.com/valic/vu?pi=730535309

Risk Management:

http://www.brainshark.com/valic/vu?pi=91607451

 

VALIC provides us with a toll-free Client Care Center at 1-800-448-2542, where you can get help with your account.  You can speak to a Client Service Professional, and be referred to an investment consultant.  You can request asset reallocations through this service, and find out about reallocation rules.  This service is available Monday through Friday from 7 am till 8 pm (Central U.S. time).  The toll-free Client Care Center phone number does not work for overseas calls.  If you are calling from outside the U.S., please call the Client Care Center at 281-878-7400 from 8am till 5pm (Central U.S. Time).

 

  

                                                       BEFORE YOU CHOOSE YOUR INVESTMENTS -

INVESTOR EDUCATION AND TRADING POLICIES

Anytime you decide to make changes to your investment portfolio, make sure you are familiar with VALIC's trading policies and any trading fees that might arise.  Both VALIC and the mutual fund companies have policies that are designed to discourage "market timing".   You can find two notices on your individual web page regarding trading policies.  To locate the first notice, log into your individual account, and click on "My Summary".  Then click on any one of your account numbers.  Then click on "Forms" on the left side of the page.   Then click on the "ePrint" logo and select "Forms".  This will take you to the VALIC document entitled "VALIC Retirement Services Company - Important Policies".  The second notice is also located by navigating to your "My Summary" page.  Choose the "Notifications" link, and then click on "Investor Trading Policy". 

Section 3:  Your Pension Investments and the "Default Investment Portfolio"

When CTC employees begin to participate in "QPP" or "SPP", our Pension Plan contributions must be placed in an initial automatic "default" asset allocation or "default" portfolio.  After those initial contributions, plan members can choose from a variety of other options.  They can choose to stay in the "default" portfolio, if they wish, or they can transfer all (or a portion) of their pension funds into other investments.  They can re-allocate their funds periodically, subject to VALIC's published trading policies.

In the past, Pension Plan Trustees had to decide what the initial automatic "default" portfolio would be.  The new Pension Protection Act ("PPA") of 2006 changed that.  The Pension Protection Act and the Department of Labor now dictate what the automatic "default" portfolio should be.  We must now use special mutual funds called "targeted retirement date funds" as our automatic "defaults".  In our case, we use four T. Rowe Price Targeted Retirement Date Funds. 

These four T. Rowe Price Targeted Retirement Date Funds are tailored to individuals, based on their estimated future retirement date.  They consist of a diversified mix of stocks and bonds, which are automatically reallocated and rebalanced over time by the fund's managers.  The funds become more conservative as the individual gets closer to the targeted retirement date.  They assume a retirement age of 65 years old.  The four T. Rowe Price funds that are utilized as our new "default" portfolios are as follows:

          T. Rowe Price Retirement 2010 Fund

          T. Rowe Price Retirement 2020 Fund

          T. Rowe Price Retirement 2030 Fund

          T. Rowe Price Retirement 2040 Fund

During the week of May 19, 2008, letters were sent to all our plan members, informing them of the government-mandated changes to our "default" portfolios.  Those changes only applied to those individuals who had remained in the "default" portfolio, and never made any investment reallocations on their own.  Individuals who had remained in the "default" portfolio had the opportunity to "opt out" of the change, and remain in the old "default" portfolio, if they wished, by returning an election form to us. 

All individuals who had not assumed self-direction of their accounts, or who did not return an election form to us, were rolled to the new government-mandated "defaults" on July 8, 2008.

Those individuals in the new "defaults" are not required to remain in the "defaults", however.  They can choose to change their investments at any time.  In fact, all pension members are encouraged to take advantage of the opportunity to choose their own investments.  If you would like to obtain assistance in that area, please don't hesitate to call our AIG Retirement investment advisor, mentioned above.

 

Section 4:  "HOW CAN I OBTAIN DISTRIBUTION OF MY PENSION FUNDS?"  (Information for Terminating and Retiring Pension Members)

If you are terminated or retired from CTC, or if you are just thinking about terminating or retiring from CTC, here is some information you need to consider when planning your pension distribution:

 

AFTER-TAX VS PRE-TAX:  All of your employee contributions in your “QPP” and/or “SPP” account are AFTER-TAX (the tax has already been paid). All of the employer contributions, and all of the accumulated earnings, are PRE-TAX or “tax deferred” (the tax has not yet been paid).

 

UNDER AGE 55:  If you are under the age of 55 years when you terminate/retire, and you decide to take all of your funds as a “cash distribution”, the IRS will impose a 10% “Early Withdrawal Penalty” on the pre-tax portion of your distribution. In order to avoid that penalty, you can rollover the pre-tax portion to one of the retirement vehicles listed below.

 

BALANCE UNDER $5,000:  If your account balance is under $5,000, we are required to distribute the balance to you as soon as practical. If you do not take distribution of your funds within a reasonable time, an involuntary distribution may be made.

 

DISTRIBUTION OPTIONS ARE AS FOLLOWS:  

    1. You may leave your funds in QPP and/or SPP (if the balance is over $5,000).
    2. You can take a full or partial cash distribution.
    3. You can rollover your funds to another plan or financial instrument.
    4. You can establish a periodic distribution plan (contact VALIC for more information). 

ROLLOVER OPTIONS: Your funds can be directly rolled over into any of the following plans/vehicles:

    1. A Traditional Retirement IRA (not a tax-deductible IRA)
    2. Another 401(a) plan
    3. A 403(a) or 403(b) plan
    4. A 401(k) plan
    5. A 457 plan
    6. A TSP (Thrift Savings Plan)
    7. A Roth IRA (please consult your tax advisor regarding special considerations for Roth IRAs)

Note re Rollovers:  All QPP and SPP accounts contain both after-tax dollars and pre-tax dollars.  The after-tax dollars represent your employee contributions.  The pre-tax dollars are the vested employer contributions, plus the accumulated interest, dividends and earnings. 

If you wish, you can request a "complete rollover", in which all of your after-tax dollars and all of your pre-tax dollars are rolled over directly to another tax-deferred vehicle.   

You can also request a "split rollover".  In a "split rollover", all of your after-tax dollars are "split off" and sent directly to you, and at the same time all of your pre-tax dollars are rolled directly to another tax-deferred vehicle.

When you decide between a "complete rollover" and a "split rollover", you indicate your choice in Section 4 ("Special Instructions") of the VALIC rollover form.   

 

DISTRIBUTION FORMS:  There are three types of distribution request forms most commonly used by VALIC, depending on your circumstances:

 

1. FOR CASH DISTRIBUTIONS:   If you decide to take your money as a direct cash distribution, please use either the "CTC QPP Cash Distribution Form" or the "CTC SPP Cash Distribution Form", depending on which plan you participate in.  You can print the forms out in Section 5 below.

 

2. FOR ROLLOVERS:   If you decide to take your distribution as a rollover to another investment plan/vehicle, please use the "CTC QPP or SPP Rollover Form" below. If you have both QPP and SPP, you will need to use two forms.

 

3. FOR PARTICIPANTS OVER 70 1/2 YEARS OF AGE:  If you are over the age of 70 ½ and you want a cash distribution, please use either the "CTC QPP Required Minimum Dist Form" or the "CTC SPP Required Minimum Dist Form" below.  If you are over the age of 70 ½ and you want to do a rollover or a "split distribution",  please use the "CTC QPP or SPP Rollover Form" below.

 

Note:  There are also forms for setting up "periodic distributions". These distributions are a little more complicated. If you are interested in that type of arrangement, please contact VALIC so that one of their representatives can talk to you about the most current "periodic distribution" rules.

 

 

These forms can be obtained in the following ways:  

(1) Print the forms from this web page (see Section 5 below), or

(2) Email us at Pension.Plan@ctcd.edu and we will send you the forms.

 

Why do we like for you to print your forms from our web page? That's because VALIC occasionally revises or updates those forms, and we post those revised or updated forms on our web page. If you print your forms from the web page, that will insure that you have the most recent, most useful form.

 

WHERE TO MAIL YOUR DISTRIBUTION FORMS:  Mail your distribution request forms directly to VALIC at the address listed on the last page of the form, which is: 

  VALIC Document Control

   P O Box 15648

   Amarillo, TX  79105-5648 

BEFORE YOU SEND YOUR DISTRIBUTION FORM TO VALIC, YOU MUST CHECK TO MAKE SURE THAT YOU HAVE BEEN OFFICIALLY TERMINATED FROM CTC.  YOUR FORM CANNOT BE PROCESSED BY VALIC UNTIL YOU HAVE BEEN OFFICIALLY TERMINATED FROM CTC.  YOU CAN FIND OUT MORE ABOUT THIS PROCESS IN THE PARAGRAPHS BELOW.

 

DO YOU NEED HELP COMPLETING YOUR FORMS?  You will need to write your pension account numbers on your distribution request forms.  You can find those account numbers on your VALIC quarterly statement, or you can get them by calling the VALIC Client Care Center at 1-800-448-2542. If you are unable to use the VALIC toll-free number, please call 1-281-878-7400.


STEPS IN THE DISTRIBUTION PROCESS – HOW LONG DOES IT TAKE? Federal laws require that a person must be officially terminated/retired (both full-time and part-time) from their employer in order to request and receive a pension distribution. You must be listed as "terminated" in the VALIC system, with a CTC "term date", in order for VALIC to process your distribution.  How does that termination process start?  That process starts with the employee.  The employee must officially notify their department or site that they wish to be terminated.   The department or site might require a letter of resignation.  When your department or site has all the notification that they need, they will have you sign a “Terminating Personnel Status Form (“PSF”)”. When that “Terminating PSF” is completed and signed by you, it is sent to CTC Main Campus, where it passes through several departments that need that information. For example, it goes through the Payroll Department, and that alerts Payroll that your final paycheck (and possibly a vacation payoff) must be taken care of (you must have received every paycheck, including any vacation payoff, in order to be officially terminated). The termination process also goes through the Benefits Department, which must check on the status of your various benefits, such as insurance, etc. Once every department is finished with their wrap-up procedures, and you have been issued your final paycheck, the CTC Employment Services Department uses that “Terminating PSF” to officially terminate you. All of the procedures required to officially terminate an employee usually take from 30 to 60 days, depending on your site location. 

 

HOW DO YOU CHECK TO MAKE SURE YOU HAVE BEEN OFFICIALLY TERMINATED FROM CTC? 

#1:  YOU CAN CALL THE CTC EMPLOYMENT SERVICES DEPARTMENT AT 254-526-1124 OR 1-800-792-3348 EXT 1124.

#2.  YOU CAN CALL YOUR SITE AND REQUEST THAT THEY CONTACT CTC EMPLOYMENT SERVICES TO SEE IF YOUR TERMINATION PROCESS HAS BEEN COMPLETED.

 

Every Monday new termination dates are gathered from the CTC system and uploaded into VALIC's accounts, so that VALIC can use that information to process your distribution.  Once VALIC has your termination date, they can process your incoming distribution forms. 


The distribution process moves very quickly, ONCE YOU HAVE BEEN OFFICIALLY TRANSFERRED TO TERMINATED STATUS. If there is a delay in the process, it is usually due to the time it takes to get you officially terminated by the college. If your department or your site does not terminate you by completing the necessary “Terminating PSF”, the process will be delayed. If there are errors on your “Terminating PSF” which require a re-do, the process will be delayed. If you still have an outstanding paycheck or “vacation payoff”, the process will be delayed until those checks have been processed through our Payroll system, and any resulting pension deposits have been sent to VALIC and deposited into your pension account. Therefore, check to make sure that you have been officially terminated, before you submit your distribution request forms to VALIC.  Remember, the termination process will probably take from 30 to 60 days (depending on your location).  Do not submit your distribution forms to VALIC until you have confirmed that you have been officially terminated.  If you submit your distribution forms to VALIC before you are officially terminated, VALIC will not be able to process the forms, and they will be returned to you.


TRANSFER FROM FULL-TIME TO PART-TIME OR FROM PART-TIME TO FULL-TIME:  If your employment status changes from full-time to part-time (or from part-time to full-time), that change of status does not qualify as a termination/retirement for pension plan purposes. It is considered a change of status. In either case, the individual is still a current and active employee, and is therefore not eligible to apply for or receive a distribution of their pension plan funds. That rule applies to both "QPP" and "SPP" pension funds. In order for a termination/retirement to generate a pension distribution, it must be a bona-fide termination/retirement from both full-time and part-time employment with the employer, and there must not be any intention or agreement to return to employment with the employer after a pension distribution has been made.

 

BONA-FIDE RETIREMENT OR TERMINATION:   In order for a termination or retirement to generate a pension distribution, it must be a bona-fide termination or retirement from both full-time and part-time employment with the employer, and there must not be any discussion, intention or agreement to return to employment with the employer after a pension distribution has been made. Pre-existing "return to work" agreements are strictly prohibited and can possibly result in serious consequences, and can result in a "fraudulent termination" or "fraudulent retirement" and the cancellation of retirement benefits.  See IRC Section 1.409A-1(h)(1)(i) and (ii) for further information.

 

RETURNING TO WORK:   If you have previously worked for Central Texas College, and return to work here, when you return you may be eligible to participate in "QPP" or "SPP" again, depending on your new position, and depending on whether you met your eligibility requirements during your previous employment with the college.


VESTING:  In many pension plans, there is a “vesting requirement” connected to the “Employer Contributions”. That is the case with “QPP”. In “QPP”, you are always 100% vested in your own “Employee Contributions”, however you must meet a six-year “vesting schedule” in order to be 100% vested in the “Employer Contributions”. Your first year, you are 0% vested in the “Employer Contributions”. The second year, you are 20% vested. Then 40%, 60%, 80%, and finally, after six years, you are 100% vested in the “QPP” “Employer Contributions”.  

“SPP” does not contain a “vesting requirement”. Therefore, in SPP, you are always 100% vested in both your “Employee Contributions” and your “Employer Contributions” from your very first day in the plan.  


TYPES OF PENSION PLANS:  There are two basic types of employer-sponsored pension plans. Understanding the difference between these two types of plans may help you understand your options under our two plans.  

•  A “ Defined Benefit Plan ”: A “Defined Benefit Plan” plan is an “old-fashioned” type of plan in which an individual must meet certain age and years-of-service requirements in order to be eligible to “retire”, at which point the employer will begin to pay the retiree a monthly benefit payment. TRS is a “Defined Benefit Plan”.

•  A “ Defined Contribution Plan ”: “QPP” and “SPP” are both “Defined Contribution Plans”. This type of plan does not have most of the typical age and years-of-service requirements that the “old-fashioned” type of plan has. Instead, when individuals leaves the employer, they are simply entitled to their vested balance in their pension account. They may withdraw their balance in several ways, but there is no automatic monthly benefit payment.

IF YOU NEED ASSISTANCE:   VALIC has established a Client Care Center to help you with your distribution decisions.  They will also help you complete your distribution form, if needed.  Just call them at 1-800-448-2542 on Monday thru Friday from 7 am to 8 pm (Central US time).  You can also reach them at 281-878-7400 from 8 am to 5 pm (Central US time).

 

Section 5:  Distribution Forms

FOR CASH DISTRIBUTIONS:

      From the "QPP" Plan:

     From the "SPP" Plan:

 

FOR ROLLOVERS OR PARTIAL ROLLOVERS:

      From the "QPP" Plan or the "SPP" Plan:

    

FOR PLAN MEMBERS OVER THE AGE OF 70 1/2:

      From the "QPP" Plan:

     From the "SPP" Plan:

Section 6:  Address Changes

To change your address for your VALIC quarterly statements, please call the VALIC Client Care Center at 1-800-448-2542 (Central U.S. time).  If you are calling from outside the U.S., please call the Client Care Center at 281-878-7400 from 8am till 5pm (Central U.S. time).  The quickest way to change your address is to go into your online account screen and click on "Change Address". 


Section 7:  Information for Our Plan Members Over the Age of 70 1/2

In most retirement plans containing tax-deferred money, the IRS requires the account owner to begin taking withdrawals of a portion of that tax-deferred money every year, beginning at the age of 70 ½. Those withdrawals are called “Required Minimum Distributions” (“RMDs”) and are based on a table published by the IRS. Beginning January 1, 2009, the QPP and SPP plan rules regarding “RMDs” have changed. Prior to 2009, our plan members who reached the age of 70 ½ were required to take an “RMD” every year, even if they were still current employees. Starting in 2009, any plan member who has reached the age of 70 ½ can choose to delay taking their “RMDs” until they terminate their employment.

(1) If you are a current employee over the age of 70 ½, and you want to delay your “RMDs” until you terminate employment, you do not have to do anything. However, if you have already begun taking an automatic “RMD” distribution from VALIC (every month, every quarter, or every year), you will need to contact the VALIC Client Care Center at 1-800-448-2542 and give them verbal instructions to STOP your automatic “RMDs”.

(2) If you are a current employee over the age of 70 ½, and you do NOT want to delay your “RMDs”, just contact us and we will get the appropriate “RMD” distribution form to you. All “RMD” forms should first be sent to the CTC Pension Plan Administration Office for plan administrator signature, after which they will be forwarded to VALIC for processing.

(3) If you are a former employee (or retired employee) over the age of 70 ½, you must begin taking your “RMDs” every year. The deadline for your first “RMD” is April 1 of the year after you turn 70 ½ (although that first “RMD” may also be done by December 31 of the year you turn 70 ½).   The deadline for “second year” and all subsequent year “RMDs” is December 31 of each year. Contact us for the proper “RMD” distribution form. All “RMD” forms should first be sent to the CTC Pension Plan Administration Office for plan administrator signature, after which they will be forwarded to VALIC for processing.

SPECIAL EXCEPTION FOR 2009: On December 23, 2008, President Bush signed the Worker, Retiree and Employer Recovery Act of 2008. This Act applies to individuals who are terminated or retired from employment, and who have reached the age of 70 ½. Normally, those individuals would have to take an “RMD” for 2009. However, because of this Act, those individuals can choose to waive their “RMD” for 2009, if they wish. The reasoning for this special 2009 exception is the decrease in many retirement account values due to recent market losses. If you are taking automatic “RMD” distributions, but you want to take advantage of the opportunity to waive your “RMD” for 2009, just call VALIC's Client Care Center at 1-800-448-2542. They will accept your verbal instructions to waive your “RMD” for 2009.

 

 

Section 8:  Message to Plan Members about Plan Operating Expenses

There are always operating expenses involved in maintaining a pension plan. Those expenses include the pension account administrator (VALIC's) expenses (called "Administration Fees") and the plan sponsor (CTC's) main campus operating expenses (called "Quarterly Participant Fees"). Whenever possible, we pay those expenses from sources separate from our pension accounts, however most of the expenses must be absorbed by our accounts. Our quarterly statements from VALIC show us the "Administration Fees" and "Quarterly Participant Fees" that have being paid each quarter.

 

We make every effort to keep our expenses to a minimum, and review them constantly to make sure they are managed. Every time we go through the process of hiring a pension account administrator, we make their fees a high priority in the selection process. We believe that our current arrangements, in which we obtain bundled services from VALIC, allow us to keep our expenses at a minimum, due to improved technology and consolidation of services.  

   

You may see two types of operating expenses on your pension quarterly statement:

 

1.  VALIC'S "Administration Fees": These cover VALIC's costs of administering our accounts, and include their pension professionals, their special pension account maintenance software, legal assistance for us, compliance and tax specialists for us, audit fees, investment advisors for our Trustees and our plan members, their Client Care Center, the web pages where we go to monitor our accounts, quarterly statements, postage, periodic participant notices, phone expenses, etc. These fees also include cash custodianship, transferring of funds and coordination with our mutual funds, processing of distributions, etc. These fees are labeled "Administration Fees" on your VALIC quarterly statements, and they are charged in the first few days of every January, April, July and October.

 

2.  CTC's "Quarterly Participant Fees": These cover the everyday operating costs of our Pension Plan Administration Office on the main CTC campus. These include the salaries of our two-person administration office, our computers, supplies, postage and telephone expenses, the daily coordination of all pension matters (including contributions and distributions), daily interaction and advocacy for all our plan members, monitoring and interacting with our various service providers, support of our Pension Plan Trust Committee, our independent auditors and pension-specialist attorney, pension guidebooks, maintenance of our web page, etc. These fees are labeled "Quarterly Participant Fees" on your VALIC quarterly statements. We gather these expenses during each quarter, and submit them to VALIC for payment every March, June, September and December.

 

If your pension funds are invested in mutual funds, there are also internal expense fees within each fund. You can find out what your mutual fund internal expense fees are by checking the funds' Fact Sheets, which are located in the ePrint section of your online account. 

 

  

Section 9:  Beneficiary Forms

If you have not completed a pension plan beneficiary form, or if you want to update your beneficiary designation, please complete the form listed below and mail it to us at:  Central Texas College Pension Plan; Post Office Box 1800; Killeen, TX  76540.  This beneficiary form will be kept in your permanent HR personnel file. (Your personal will does not cover your qualified pension plan --- you must have a pension beneficiary designation form on record in order to make sure that your wishes are followed.)  Note:  Do NOT send your beneficiary designation form to VALIC!  Send it to CTC!

 

FOR DESIGNATING YOUR BENEFICIARY:

      From the "QPP" Plan or the "SPP" Plan:


Section 10:  Miscellaneous

For “QPP” participants:

For “SPP” participants:

   

Section 11:  Frequently Asked Questions ("FAQ")

 

1.  Question:  Are QPP and SPP funds available for loans or hardship withdrawals?

     Answer:   QPP and SPP do not contain any provisions for loans or hardship withdrawals.

2.  Question:  Can an employee opt out of QPP or SPP participation?

     Answer:    Because of federal laws and ERISA requirements, all QPP-eligible employees MUST participate

                    in QPP, and all SPP-eligible employees MUST participate in SPP, as a condition of their

                    employment.

 

Section 12:  Logging Into Your Individual Account on the VALIC/AIG Retirement Web Page

 

On Sunday, March 29, 2009, VALIC made a few changes to their log-on page, the place where we go to access our QPP and SPP pension accounts. When you go to the old VALIC log-on page, you will be re-directed to the new log-on page at this address: https://my.aigretirement.com/retirementonline/. The first change you will notice is that the company has changed its name from AIG Retirement to its original name, VALIC (the Variable Life Insurance Company). The only thing that has changed is the name of the company. Nothing else about your pension accounts has changed. Your pension funds are still in the same investments as before, and all other procedures are as before.

 

The second change you will see is that there is a new log-on procedure that requires a few more security steps than before. The new procedures are similar to those required by online banks.

 

If you are a previous user of the individual online pages, follow these steps: You will see a log-on section that asks for your “User ID”. Previously, we did not have “User IDs”, so just fill in your SSN in that box. Then you will be taken to a page that asks for your “Password”. Just fill in your old AIG Retirement password. Then you will be taken to a page that asks you to set up a “User ID” and a new “Password”. The instructions on the page will tell you what the parameters of the “User ID” and the new “Password” should be. You will also be asked to select and name a security image and complete three new security questions. After the process, you will have a new “User ID” and “Password” to use whenever you access your account.

 

If you have never accessed your individual online pages, you will need to register for the first time. To do so, just click on the link that says “Register Now” or the link that says “How Do I Register for Access?” and follow the instructions. If you need help registering you can click on the link that says “Contact Us”, or call the VALIC Client Care Center at 1-800-448-2542. Overseas plan members who cannot use the toll-free number can call 1-281-878-7400. These numbers are available from 8 am to 5 pm on weekdays ( Texas time).

 

At some point during the new log-on processes, depending on which links you choose, you may be asked for your “account number”. VALIC has assigned account numbers to your accounts. Your “Employee Contributions Bucket” now has its own account number, and your “Employer Contributions Bucket” has its own account number. You can find those account numbers on your most recent quarterly statement, or by calling the VALIC Client Care Center (see the phone numbers in the paragraph above).

 

Be sure to make a note of your new User ID and Password, once they are established. If you make three failed attempts to log on (because of an incorrect User ID or Password), the web site will refuse any further attempts until you call the VALIC Client Care Center . This is an additional security procedure, designed to prevent unauthorized access attempts.

 

After you get past the new log-on procedures, you will see that the pages of your online pension account are the same as before (except that the name of the company is now listed as VALIC, instead of AIG Retirement).

 

If you attempt to log on and set up your new security procedures during the next week or two, you will probably experience delays in opening the new pages. This is due to the large volume of people logging on to set up their new “User IDs”, “Passwords” and security questions. If you need further assistance, please give us a call at 254-526-1416.

 

Note: QPP and SPP are completely separate from TRS (Teachers’ Retirement System of Texas) and ORP (Optional Retirement Plan). For TRS and ORP information, please check the Human Resources web pages.


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