Central Texas College

ABCs of CTC

Who do I call? Who does what here?
This handy publication provides details on CTC office functions to guide you to the right location.

If you see an error, please contact the department responsible for the area concerned.

Business Services

Business Services includes Contracting, Purchasing, CTC Bookstore, Food Services, Housing, Repographics, Inventory Management, Shipping & Receiving, and Mail Distribution.

Continental Campus
Continental Campus operations and personnel as well as Air Force (AF) NCO Program.
Distance Education & Educational Technology

Development and maintenance of distance education courses and the implementation of educational technology to include: distance education technical support, Blackboard, online testing, Distance Education website, Distance Education course catalog, and online and/or multimedia course development and revisions.

Distance Learning

Distance Learning includes DL enrollment management, course scheduling and quality assurance.

Facilities Management

Facilities Management includes facilities maintenance/repair issues, drafting/building floorplans, transportation and room reservations.

Fiscal Management

Fiscal Management includes Budget Management, Accounting, Bursar's Office, Accounts Payable, and Accounts Receivable/Business Office.

Fort Hood Campus

CTC Fort Hood operations.

Human Resources

If you have any questions regarding employment opportunities, training needs, payroll, benefits, or personnel records please contact the appropriate department within Human Resources.

Information Technology

Resources, information and archived documents can be found at the following Information Technology website http:www.ctcd.edu/faculty-staff/information-technology/

Institutional Effectiveness

Institutional Effectiveness includes institutional planning, assessment, survey development, and research design.

Instructional Program Support Services
POC for Texas Higher Education Coordinating Board, current and proposed instructional programs, licensure requirements for CTC to conduct operations at locations-at-a-distance, MIVER reviews, POC for Higher Education Regional Council, articulation agreements, Carl Perkins Federal Grant Administration, clearinghouse inventory of all traditionally delivered course syllabi, clearinghouse inventory of instructional materials.
Library

The mission of the Hobby Memorial Library is to help patrons develop the information literacy competencies that will enable them to achieve success in their academic pursuits and to become effective, lifelong information users. The mission equally is to support the instructional and research needs of CTC faculty, staff and the diverse population of the campus and the surrounding community.

Marketing & Outreach

Marketing & Outreach includes Media and Community Relations, Marketing & Publicity, Graphics/Desktop Publishing/Publications, Photography/College Photos, CTCD Website, Requests for Promotional Items/Materials, and Enrollment Communications.

Public Education & Special Projects

Public Education & Special Projects includes Dual Credit/Fast Track operations, KISD/CCISD liaison, and CTC P20, Gear Up, Upward Bound, and on-campus ISD events.

Risk Management

Risk Management includes workplace health and safety, workers compensation, insurance claims, legal issues and review, security services (campus police), and SEAP (student and employee assistance program).

Student Life

Student Life includes student activities and discipline, student clubs and organizations, Student Government (SGA), student publications, group/individual CTC campus tours, multicultural committee, and student ambassadors.

Student Success & Persistence

Student Success & Persistence (SSP) is a collaboration of departments and services (Academic Studio - Student Success Center, Disability Support Services and the Career Center , with support from Advising & Success Program Counseling, Retention Services and the Student Success & Engagement Strategies committee) working in unison to support the college mission of providing students an accessible education that supports student success and employability.

Student Services-Overall

Student Services includes Admissions, Registration, Financial Aid/VA, Testing Services, GoArmyEd/Distance Learning Records, GoArmyEd Student Services and Distance Learning Counseling/Online Mentoring, Student Services, International Student Services, Skills Center Counseling, and Guidance & Counseling.

Student Services-Dean

Many of the answers to your Student Services questions can be found on the CTC website at www.ctcd.edu. When you have questions for which you can’t find an answer, please contact the appropriate employee on the departmental list. You may also call the main Student Services number at (254) 526-1298.

Student Services-Evaluations
GoArmyEd (GAE) Evaluations, Incoming Transcripts, Transfer Course Articulations, SOCAD/SOCNAV/SOCMAR/Civilian/GAE Evaluations, Counseling, and Graduation
Student Services-DL/GAE Counseling

DL Student Services provides support to non-local area distance learners and GoArmyEd students outside the college service area and around the world. For information regarding Central Campus, Fort Hood and Service Area online students, contact the appropriate campus records/guidance counseling offices. Many of the answers to your DL Student Services questions can be found on the CTC website at www.ctcd.edu. You may also call the main DL Online Mentoring number at (254) 526-1296 or (800) 792-3348, ext. 1296. When you have questions for which you can’t find an answer, please contact the appropriate employee on the departmental list.

Student Services-Financial Aid/VA Services

Many of the answers to your Financial Aid/VA questions can be found on the CTC website at www.ctcd.edu. When you have questions for which you can’t find an answer, please contact the appropriate employee on the departmental list. You may also call the main Financial Aid Office number at 526-1559.

Student Services-Admissions and Recruitment (Central Campus)

Many of the answers to your Admissions/Recruitment questions can be found on the CTC website at www.ctcd.edu. When you have questions for which you can’t find an answer, please contact the appropriate employee on the departmental list. You may also call the main Admissions Office at (254) 526-1753 or Recruitment at (254) 526-1409.

Student Services-DL/GAE Records

Provides support to distance learners located outside the college service area and Texas and at overseas locations. Local/Service Area online students should be referred to the appropriate Texas Campus Records Office.

Student Services-Systems Registrar
Federal and institutional reporting, Central Campus Records and Registration. Student Record File Room, Colleague Student System Training, Course Scheduling, C&I Records and Registration, Outgoing Transcripts and Enrollment Verifications, State Reports, National Clearinghouse, etc.
Student Services-Testing Services

GED, CLEP, DANTES (DSST), ASE, HESI A2, ACT, TSI, Central Campus online testing, Skills Center module testing, proctor testing; DL Online Testing, proctor approvals, instructor POC. 

Student Services-Guidance and Counseling

Includes general admissions and enrollment information, registration process, add/drop forms, degree or certificate plans, referral services, graduation assistance, retention services, and advisement counseling.

Student Services-Student Support Services
Student Support Services: general information about programs offered by Student Support Services, financial assistance for child care, textbook lending program for career and technical students, Title IX Coordinator
Disability Support Services: general information about disability services; provide academic advising, testing accommodations, note taking and reading assistance, and sign language interpretation
Student Services-Career Center
Career counseling, academic advising, career-related seminars, spring job fair, coordinate special campus programs, greet visitors/callers, schedule appointments, assist clients with career center resources, administer typing tests, maintain/update/critique resumes, job postings, prescreening of applicants, coordinate on-campus recruitment, mock interviewing, assist with job search skills, business/industry liaison
Student Services-Skills Center Counseling
Individualized, self-paced, and open-entry programs; skills center enrollment information, counseling and job placement Information for certificate programs
Student Services-International Student Services
International student admissions, registration, immigration regulations, VISA requirements, testing, employment authorization, program extensions, school transfers, practical training, travel outside the U.S., academic counseling