Hours of Operation
Monday-Thursday 7:30 a.m. to 5:30 p.m.
Friday 7:30 a.m. to 11:30 a.m.
- Application for Refund
- Any refund applicable for dropped courses will first be applied to any outstanding balance remaining on the student’s account before a check will be issued.
- Application for Refund may be completed and mailed to the Business Office, scanned and emailed to firstname.lastname@example.org, or faxed to (254) 526-1447.
Third Time Repeat Charges
Students will be charged a fee equal to the non-resident tuition rate for any course in which the student has previously enrolled, or a course of substantially the same content and level as the one enrolled, two or more times.
If you pay your financial hold using WebAdvisor, please contact the Business Office to have the hold lifted.
Sign up through WebAdvisor. Choose the Self-Service option under the ‘User Account’ menu, then select Banking Information to set up your direct deposit information.
Financial Aid Balance Checks
Balance checks are processed within two weeks of census date as federally mandated. Be advised that CTC offers courses with multiple start dates and a variety of lengths; therefore, not everyone will receive their funds at the same time.
Exemption Eligibility Appeal Process - Exemption Requirements vs Satisfactory Academic Progress (SAP)
Effective Fall Semester 2014, Senate Bill 1210 (83rd Texas Legislature, Regular Session) added the requirement that students must demonstrate Satisfactory Academic Progress (SAP) to continue to be eligible to receive Exemptions. The Bill also establishes a limit to the number of credit hours, cumulative, that a student may take and continue to receive awards through an Exemption program. Learn more about the exemption eligibility appeal process.