Military Credentialing Programs - ITIL Foundation (Voucher Included)


ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment with contingencies in place.

The Foundation level will offer you a general understanding of the key elements, concepts and terminology of the ITIL life cycle, including how each stage links to one another and their wider contribution to service management.

Program Description

The ITIL Foundation is a popular qualification sought by employers in IT Service Management, as ITIL is one of the most popular frameworks. This online course will provide you with all that you need to pass the ITIL Foundation certification, including videos, PDF study guides, quizzes, and a practice exam. Upon completion of the course, you will be given a voucher to take the ITIL Foundation Certification exam.

What you will learn

  • Learn how to provide technical support
  • Learn to successfully troubleshoot
  • Learn to provide excellent customer service
  • Gain communication skills
  • Learn about Microsoft Windows

How you will benefit

  • Use IT services to improve, transform, and grow your business
  • Be prepared for a career as a software QA engineer tester, a systems administrator, a systems support specialist, a computer operator, or a management specialist

Find additional program information!

Program Location and Duration

Online, 20 hours, 3 months of access, self-paced

Program Cost

$795 with exam voucher

Additional Program Information

  • The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.
  • ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
  • This course will prepare you for the ITIL Foundation Certificate exam and you will receive an exam voucher for the ITIL Foundation Certificate exam after successful completion of the course and financial obligation.

Program MOS

26A, 26B, 26Z, 51A, 70D, 25B, 25C, 25D, 25E, 25L, 25N, 25P, 25Q, 25U, 25W, 25X, 255A, 255N, 255S, 255Z

Program Careers

Management

Contact Info

Continuing Education, 254-526-1586