GoArmyEd to ArmyIgnitED Transition Help
**Remember all Army policies will continue to be enforced.
Have you created your ArmyIgnitED account?
Tuition Assistance Exception to Policy (ETP)
For classes that start 23 April 2021 and later, HQ ACCESS is reinstating exception to policy (ETP) Tuition Assistance (TA) funding. The ETP process is still in effect for classes starting prior to 22 April 2021, as well.
Soldiers should enroll in these classes directly with CTC and notify their local CTC representative, see "Who to Call?", to request inclusion in the ETP submission.
- You must be eligible for TA (e.g., not Flagged, have TA remaining for FY) to receive this ETP TA funding. NOTE: If your ETP request is denied, you are responsible for the payment of your tuition.
- If you have questions about this ETP, you should contact your Army Education Center/Office directly or submit an ArmyIgnitED ServiceNow (SNOW) helpdesk case after ArmyIgnitED is launched.
Once the TA program is back on line in ArmyIgnitED, HQ ACCESS will suspend the ETP TA process. Soldiers must take the following steps to request ETP TA for eligible classes beginning 8 March 2021 and later:
- Soldiers must check their ArmyIgnitED TA education record to ensure that they have an approved Education Path (formerly known as a home school and degree plan).
- If an approved Education Path does not exist, Soldiers must submit an Education Path and have it approved by an Army Education Counselor and their EI within ArmyIgnitED before they can receive ETP TA. Soldiers can find a how-to-guide for submitting an Education Path in the ArmyIgnitED Soldier Help Center.
- Once an Education Path has been approved, Soldiers should submit an ETP request via an ArmyIgnitED ServiceNow helpdesk case using the “Other” case category. Soldiers should include the EI name, class catalog acronym/number, class name, and class start/end dates for all classes in the case. Soldiers whose EI submitted a list of enrollments eligible for an ETP to HQ ACCESS do not have to submit an ETP request via an ArmyIgnitED Service helpdesk case; however, Soldiers who want to verify whether their EI submitted their enrollments should submit a case requesting this information.
- The ETP request helpdesk case will be escalated to a Soldier’s assigned Army Education Center/Office. Once received, the Army Education Center/Office will verify that all required information is present in the helpdesk case and then escalate the case to HQ ACCESS for submission of the TA Request (TAR).
- After receiving the helpdesk case, HQ ACCESS will verify that a Soldier’s EI has electronically uploaded the Soldier’s enrollment file to ArmyIgnitED. This enrollment file must be uploaded before a TAR can be submitted. HQ ACCESS will contact the EI if the electronic enrollment file has not been uploaded.
- After HQ ACCESS submits the TAR, the TAR will route to the Soldier’s assigned Army Education Center/Office for approval. The Soldier will receive an email notification when the TAR has been approved.
Explore Academic Programs
- Fast Forward - Estimate of credits you could be awarded for your MOS (Video Tour)
- Evaluated Credit
- Transfer Credit
Admissions
CTC Application
New and Returning Students who have not attended in more than one (1) year
- CTC EagleMail - Student Email to which all CTC communication will be sent (Video help)
- Disability Support Services
- Financial Aid (Video)
- Veterans' Benefits
- Scholarships
- Video Help
- ArmyIgnitED
- ArmyIgnitED ServiceNow Helpdesk - 1 (877) 272-1330
- Don't forget to submit your Education Path after you have applied for admissions
Who to Call?
Contact your nearest Army Education office with questions about ArmyIgnitED.
Contact a local CTC Site Representative for assistance in applying and registering for CTC classes.
- Continental U.S. Sites - Select the specific site and click "Contact Us"
- Europe and Downrange Locations - Scroll to the bottom of the page for their "Contact Us" link.
- Fort Hood
- Central Campus
- Remote learners that are not at a CTC location may contact our Eagles on Call.
- Texas District Service Area (i.e. Fredericksburg, Gatesville, Lampasas, and Marble Falls)
Contact the ArmyIgnitED ServiceNow Helpdesk - 1 (877) 272-1330
Declare or Change Your Program of Study
- New Students - When ArmyIgnitED is launched, submit your Education Path for approval via ArmyIgnitED.
- Current and Returning Students - Changing your program of study? Start by submitting your change with CTC. Don't forget to submit an updated Education Path for approval via ArmyIgnitED after it has launched.
- Special Program Paths (e.g. Foreign Languages, prerequisites, etc.)
Need assistance, contact ArmyIgnitED ServiceNow (SNOW) Helpdesk - 1 (877) 272-1330
Registration
If using Tuition Assistance (TA), do NOT register more than 60 days prior to the class start date. DO NOT forget to approve/validate your enrollment request on ArmyIgnitED the day after you register!
- Fast Forward - Estimate of credits you could be awarded for your MOS and avoid enrolling in classes for which you might be awarded military evaluated credit (Video Tour)
- Class Schedules - Search Help (PDF Instructions)
- WebAdvisor/Eagle Self Service Technical Assistance - How to...
- Login to WebAdvisor/Eagle Self-Service
- Register - PDF Instructions
- Make Payment (self-pay - partial or full payment) - NOTE: An account balance will display until ArmyIgnitED launches and TA payments can be posted.
- Drop a Class
- View Grades/Transcripts
- Student Planning - You can do the following tasks - all in one place (video):
- Register for courses directly from your planned schedule.
- Track your overall progress.
- View the completion status of each degree requirement.
- Search for courses and build your schedule.
- Review your holds.
- Video Help
- Validate your enrollment request on ArmyIgnitED the day after you register if you enrolled prior to 1900 Central time or two days after registration if you enrolled after 1900 Central time.
Schedule Changes (Add/Drop) - Changes to your class scheduled, whether initiated by you or CTC representatives, may REQUIRE action on your part. When a new or different class section is added to your class scheduled, you MUST validate the new enrollment request (see bullet above). PDF Instructions- CTC EagleMail - Student Email to which all CTC communication will be sent (Video help)
- Instructional Materials
- Digital Learning Material Requirements - If you are enrolled in any ITSC 1309, ITSW 1307, any MATH, DSMA, DSWR, DSRE, HIST 1301 or 1302 course through distance learning, you may be required to download, install, and use a lab component. If you will be using a military computer please check with your IT Administrator to be sure that you will be allowed to utilize this program.
- Blackboard -
Helpful Links
- Academic Support
- Disability Support Services
- WebAdvisor
- Library
- Tutoring
- Drop and Withdrawal - It is your responsibility to officially drop a class if circumstances prevent attendance or completion. You may do so via your WebAdvisor account up until the day before the start date. To officially withdraw from a course on or after the first class day, submit an Application for Withdrawal through the Etrieve (eForms) portal.
- How to Resolve Your Academic Probation Status
- Apply for Graduation
- Student Handbooks
- Continental and Fort Hood Campuses
- Europe (Student Guide)
- Texas Campuses (Central and TX District Service Area)
- Student Forms - eForms
- Help Logging into Student Forms (video)
- Help Finding Your Form (video)
- FAQs
- Etrieve Login Help:
- IT Help Desk at 254-501-3103
- help.desk@ctcd.edu
- Mental Health Resources
- CTC Live
