GoArmyEd to ArmyIgnitED Transition Help
**Remember all Army policies will continue to be enforced.
Have you created your ArmyIgnitED account?
NOTE: You must use your military (.mil) email account and associate your CAC card to your ArmyIgnitED account during the initial set-up. Also, on the military network, Google Chrome seems to be the best browser to use when creating or accessing your account.
Tuition Assistance Exception to Policy (ETP)
If you will be using Army Tuition Assistance (TA), you must have an ArmyIgnitED account and must create your Education Path and request TA for your classes in ArmyIgnitED. See "Registration" below for additional information about the CTC enrollment procedures.
According to HQ ACCESS guidance, if you experience any issues creating your account or submitting your Education Path, you should first reach out to your assigned Army education center/office for assistance.
To be eligible for an ETP:
- You must be eligible for TA (e.g., not Flagged, have TA remaining for FY). NOTE: If your ETP request is denied, you are responsible for the payment of your tuition.
- You must have an ArmyIgnitED account.
- You must have applied for admissions with CTC and have an approved Education Path, formerly known as a home school and degree plan, on ArmyIgnitED.
- You must enroll in classes directly with CTC. (See the Registration Section Below)
CTC will submit your ETP request, provided you meet all requirements above.
Explore Academic Programs
- Fast Forward - Estimate of credits you could be awarded for your MOS (Video Tour)
- Evaluated Credit
- Transfer Credit
Need assistance selecting a program? Contact an academic advisor.
Admissions
New and Returning Students who have not attended in more than one (1) year
- Admissions Information and "How-To" (Video)
- CTC EagleMail - Student Email to which all CTC communication will be sent (Video help)
- Disability Support Services
- Financial Aid (Video)
- Veterans' Benefits
- Scholarships
- Testing Services
- ArmyIgnitED
- Don't forget to submit your Education Path after you have applied for admissions
- If experiencing difficulties, contact the ArmyIgnitED ServiceNow (SNOW) Helpdesk
Who to Call?
Contact your nearest Army Education office with questions about ArmyIgnitED.
Contact a local CTC Site Representative for assistance in applying and registering for CTC classes.
- Continental U.S. Sites - Select the specific site and click "Contact Us"
- Europe Locations - Scroll to the bottom of the page for their "Contact Us" link.
- Fort Hood
- Central Campus
- Remote learners that are not at a CTC location may contact our Eagles on Call.
- Texas District Service Area (i.e. Fredericksburg, Gatesville, Lampasas, and Marble Falls)
Contact the ArmyIgnitED ServiceNow (SNOW) Helpdesk to create a ticket or check the status of your ticket.
Declare or Change Your Program of Study
- New Students - Seek Academic Advising and submit your Education Path for approval via ArmyIgnitED.
- Current and Returning Students - Changing your program of study? Start by submitting your change with CTC. Don't forget to submit an updated Education Path for approval via ArmyIgnitED.
- Special Program Paths (e.g. Foreign Languages, prerequisites, etc.)
- CTC Programs with CIP Codes and Descriptions - Use this information to assist with selecting programs for your Education Path.
If you have questions about your Education Path, Evaluation, or Student Degree plan contact us at armyevaluations.info@ctcd.edu or by calling 1-800-792-3348 ext.1635.
Need assistance, contact ArmyIgnitED ServiceNow (SNOW) Helpdesk to create a ticket or check the status of your ticket.
Registration
If using Tuition Assistance (TA), DO NOT register more than 60 days prior to the class start date. DO NOT forget to request TA for your class enrollment(s) on ArmyIgnitED. Your class(es) should display within two business days after you register!
- Fast Forward - Estimate of credits you could be awarded for your MOS and avoid enrolling in classes for which you might be awarded military evaluated credit (Video Tour)
- Class Schedules - Search Help (PDF Instructions)
- Eagle Self-Service Technical Assistance - How to...
- Login to Eagle Self-Service
- Register - PDF Instructions
- Make Payment (self-pay - partial or full payment) - NOTE: An account balance will display until ArmyIgnitED launches and TA payments can be posted.
- Drop a Class
- View Grades/Transcripts
- Student Planning - You can do the following tasks - all in one place:
- Register for courses directly from your planned schedule.
- Track your overall progress.
- View the completion status of each degree requirement.
- Search for courses and build your schedule.
- Review your holds.
- Video Help
- Do Not Get Dropped for Non-Payment - Request TA on ArmyIgnitED the day after you register if you enrolled prior to 1600 Central time, Monday through Thursday, or 1000 Central time, on Friday. If you enroll after 1600 Central time, Monday through Thursday, you should be able to view and validate your enrollment in two calendar days. If you enroll after 1000 Central Time on Friday, over the weekend, or on a holiday, you should be able to view and validate your enrollment after two business days. Guidance for requesting TA can be found in the How To Guide starting on page 6.
Schedule Changes (Add/Drop) - Changes to your class scheduled, whether initiated by you or CTC representatives, may REQUIRE action on your part. When a new or different class section is added to your class scheduled, you MUST validate the new enrollment request (see bullet above). PDF Instructions- CTC EagleMail - Student Email to which all CTC communication will be sent (Video help)
- Instructional Materials
- Digital Learning Material Requirements - If you are enrolled in any ITSC 1309, ITSW 1307, any MATH, DSMA, DSWR, DSRE, HIST 1301 or 1302 course through distance learning, you may be required to download, install, and use a lab component. If you will be using a military computer please check with your IT Administrator to be sure that you will be allowed to utilize this program.
- Blackboard -
Helpful Links
- Academic Support
- Distance Education
- Disability Support Services
- Eagle Self-Service
- Support
- SelfService.Support@ctcd.edu
- Library
- Tutoring
- Proctored Testing
- Drop and Withdrawal - It is your responsibility to officially drop a class if circumstances prevent attendance or completion. You may do so via your Eagle Self-Service account up until the day before the start date. To officially withdraw from a course on or after the first class day, submit an Application for Withdrawal through the Etrieve (eForms) portal. There is also action required on ArmyIgnitED.
- How to Resolve Your Academic Probation Status
- Apply for Graduation
- Student Handbooks
- Continental and Fort Hood Campuses
- Europe (Student Guide)
- Texas Campuses (Central and TX District Service Area)
- Student Forms - eForms
- Help Logging into Student Forms (video)
- Help Logging into Student Forms (PDF)
- Help Finding Your Form (video)
- FAQs
- Etrieve Login Help:
- IT Help Desk at 254-501-3103
- help.desk@ctcd.edu
- Mental Health Resources
- CTC Live
