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Frequently Asked Questions

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Frequently Asked Questions

  • Pop-Up Advising
  • Frequently Asked Questions
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  • Academic Standing
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Am I required to meet with an Advisor?

No, students are not required to see an Advisor prior to registration but are highly encouraged to work with an Advisor as they begin their college career.  You can find your Advising office here.

How can I reach my Advising Office?

There are many ways to reach your Advising office (phone, email, Live Chat, or appointment). Office hours and methods to reach advisors will vary by the Advising office you select.  Please check out our contact information here to find the best option to reach out to us.

How to maximize my advising appointment?

Central Campus currently offers virtual and face to face advising sessions by appointment only.  CTC does not currently accept walk-ins for advising.

To maximize your advising session be sure to come prepared with questions about your chosen degree plan and/or prepared to ask questions about a career you are interested in and which program at CTC will best fit your plan. You will want to have on hand any pertinent documents related to your education that applies to you:


•    High School transcripts (official or unofficial)
•    Test scores from ACT/SAT/TSIA/TSIA2 (official or unofficial)
•    Prior AP/Dual Credit transcripts (official or unofficial)
•    Prior college transcripts (official or unofficial)
•    DD214 Member 2 or 4 copy

What type of academic programs does CTC offer?

CTC offers certificates, Associate of Applied Science, Associate of Arts, and Associate of Science degrees. 

Want to know more about our program offerings to help you pinpoint your interest? Explore our programs here.

What is TSI and what do I need?

TSI is the Texas Success Initiative. Please see our TSI page for more information.  If you have questions about your TSI status, please reach out to your Advising office. 

I completed my application via the Fast Track program at my high school. What do I need to do to register for classes?

See the Fast Track page for your school's onsite guidance dates.  If you did not have a CTC advising session at your high school campus and wish to do so, you can reach out to Academic Advising.

I participated in dual credit/early admissions classes during high school. What do I need to do to attend CTC after high school?

If less than 12 months since you graduated High School, you may not have to complete a new application to CTC. Please check with the Admissions office to determine if you have to submit an application. Once that is complete, you may reach out to your Advising office for assistance with planning your first semester as a college student! 

What happens if my GPA falls below 2.0?

To graduate with CTC, your cumulative GPA must be above 2.0. If your GPA falls below 2.0, you will be notified via email. For more information, please refer to Academic Standing.

I need to have my transcript evaluated for transfer of credit. Can an Advisor do this for me?

Your Advisor will be able to give you an unofficial evaluation for advising purposes.  Once your official transcript has been received by CTC, Incoming Transcripts will complete the official evaluation.

Where do I send my high school and previous college transcripts?

Most high schools and colleges can submit transcripts to CTC electronically. If they ask for an email address for submission, please use: Incoming.Transcripts@ctcd.edu. 

If sending by mail, they must be official/unopened transcripts, and can be sent to the following address:

Central Texas College
ATTN: Incoming Transcripts
PO Box 1800
Killeen, TX 76540-1800

Can I check for course work that CTC accepts from other colleges?

Yes! CTC has two resources that you may want to check out to see how your credit will be accepted.

Please remember, transfer of credit from regionally accredited colleges and universities may be accepted when the grade earned is "C" or better and courses are lower-division. Check out CTC’s Transfer Equivalency with other colleges. 

The TCCNS website will allow you to compare Texas colleges with CTC. 

If the school or course you are looking for is not listed, feel free to contact Incoming Transcripts or your Advisor to find out how to have your credit reviewed for credit. 

What type of course formats does CTC offer?

CTC offers four different types of courses: On Campus, Blended, Real-Time Virtual, and Online or Online Self-Paced. For more information, please see Course Formats.

Eagle Self-Service will not let me register for a course. Can an Advisor help me?

Yes. Advisors can help you troubleshoot your registration issue.  Advisors can help via phone, email or Live Chat.

I've met with an Advisor and I have my list of courses to take. Where can I go for assistance with registering for the classes?

Eagle Self-Service is the preferred method of registration.  Assistance with registering for classes is available through Records and Registration or with your Advising Office. 

You can also find a video to walk you through Student Planning and Registration here. 

How many hours do I need to take to be full time?

A normal academic load is 15-18 semester hours per long semester. Central Texas College reserves the right to limit the course load carried by any student.  Typical course loads are listed below:

  • Full-time
    • 12 or more semester credit hours during the 16-week fall or spring semester
    • 8 or more semester credit hours during the 10-week summer session
    • 6 semester credit hours per 8-week term
    • 4 or more semester credit hours per 5.5-weeks summer semester
  • Three-quarter time
    • 9 to 11 semester credit hours during the 16-week fall or spring semester
    • 5 semester credit hours per 8-week term
  • Half-time
    • 6-8 semester credit hours during the 16-weeks fall or spring semester
    • 3-4 semester credit hours per 8-week term

NOTE:  Students attending college with financial aid or veteran education benefits may be required to meet academic course load standards other than those noted above. Contact the CTC Office of Student Financial Aid or the CTC Veteran Services Office before registering for courses.

How do I drop or withdraw from a class?

Please see instructions from Registration.

I was dropped from a class for non-payment. How do I re-enroll?

Ensure payment is ready prior to re-enrolling. Payment is due at the time of registration. If it is still during the registration period and the class is open, you may register via Eagle Self-Service. If registration has ended, you will need departmental approval.

I have written permission from the instructor or department to register for a class for which I have not met the prerequisites. How do I register?

You will not be able to register via your student account. You can submit the written approval to your Advisor for assistance with registration or the department can submit a Schedule Change Request -Internal form on your behalf in eForms. 

Why am I being charged additional tuition for taking a class three or more times?

The state of Texas financially subsidizes the education of college students. The tuition paid by any student represents only a portion of the real cost of any credit courses since the state pays the remainder of the costs. The Texas State Legislature has mandated, effective with the fall 2002 semester, a college will not receive state funding for students who attempt most credit courses more than two times. The state will no longer subsidize a student's enrollment for the third or subsequent attempt. Therefore, students will pay a higher rate of tuition for a course for the third or subsequent time they attempt a course. Students should see an Advisor to determine if they are repeating a course the third time. Students should carefully select courses. Students should also take care in withdrawing from a course, as the third or future attempt to retake a course will result in a higher rate of tuition.

How do I get accepted to the CTC Health Science programs?

The following programs require departmental approval for admission: Nursing (ADN or LVN), Emergency Medical Technician (EMT), Medical Laboratory Technician (MLT), Histology, Phlebotomy, and Massage Therapy. For admission requirements, please visit Health Science.  

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Central Texas College provides accessible, equitable and quality educational opportunities that promote student success, completion and employability.


Central Texas College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Central Texas College may also offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Central Texas College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information on SACSCOC's website (www.sacscoc.org).

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