Frequently Asked Questions
-Where is Guidance and Counseling located and when are you open?
Guidance and Counseling is located in Student Services (Bldg. 119). We are open 7:30 a.m. - 5 p.m. Monday-Thursday and 7:30 -11 a.m. Friday.
-Can I walk-in to see an advisor?
Yes! We encourage walk-ins. During registration for main campus classes, we are only available on a walk-in basis.
-Do I need an appointment?
No, students are seen on a walk-in basis; however, during non-registration times we are available by appointment.
-How can I get an appointment to see an advisor?
Appointments are available during non-registration periods. Request an appointment here.
-What are the hours for walk-in services?
We are available for walk-ins Monday-Thursday 7:30 a.m. - 5 p.m. and Friday 7:30 -11 a.m.
-What is TSI and what do I need?
TSI is the Texas Success Initiative. Please see our TSI page for more information.
-What do I need to bring to my advising session?
You will want to bring anything pertinent to your education. This could include test scores from other schools, high school transcripts, college transcripts (unofficial or official), military documents (DD214M4), etc. Bring your ideas for which degree/certificate plan you would like to pursue and lots of questions!
You can obtain a copy of your DD214 from the National Personnell Records Center in St. Louis, Missouri. The fastest way to obtain a copy is to submit your request via the NPRC website. You can also make your request via mail by sending in a Standard Form 180, which can be obtained by calling the Texas Veterans Commission toll-free at 1-800-252-VETS (8387).
-I completed my application via the Fast Track program at my high school. What do I need to do to register for classes?
See the Fast Track schedules page for your school's onsite guidance dates. If you did not complete a degree/certificate plan with a counselor at your high school, you will need to complete that process either by e-mailing a counselor or visiting Bldg. 119.
-I participated in dual credit/early admissions classes during high school. What do I need to do to attend CTC after high school?
-How can I contact an advisor if I cannot/do not want to come to campus?
-Do I have to come to main campus to meet with an advisor?
-I need to have my transcript evaluated for transfer of credit. Can an advisor do this for me?
We are able to give you an unofficial evaluation for advising purposes. Once your official transcript has been received by CTC, Incoming Transcripts will complete the official evaluation.
-Where do I send my high school and previous college transcripts?
You can have your transcripts sent to
ATTN: Incoming Transcripts
P.O. Box 1800
Killeen, TX 76540-1800
Yes. During registration and non-registration time, you can also e-mail our Webadvisor Helpline counselor.
-I've met with an advisor and I have my list of courses to take. Where can I go for assistance with registering for the classes?
Webadvisor is the preferred method of registration. Assistance with registering for classes is available in the lobby of Bldg. 119. Advisors can provide assistance via e-mail and telephone. The records and registration staff can assist you. You can also use our Webadvisor tutorial.
-How many hours do I need to take to be full time?
A normal academic load is 15-18 semester hours per long semester. Central Texas College reserves the right to limit the course load carried by any student. Typical course loads are listed below:
- 12 or more semester credit hours during the 16-week fall or spring semester
- 8 or more semester credit hours during the 10-week summer session
- 6 semester credit hours per 8-week term
- 4 or more semester credit hours per 5.5-weeks summer semester
- Three-quarter time
- 9 to 11 semester credit hours during the 16-week fall or spring semester
- 5 semester credit hours per 8-week term
- 6-8 semester credit hours during the 16-weeks fall or spring semester
- 3-4 semester credit hours per 8-week term
NOTE: Students attending college with financial aid or veterans benefits assistance may be required to meet academic course load standards other than those noted above. Contact the CTC Office of Student Financial Aid or the CTC Veteran Services Office before registering for courses.
-What are my options if my degree plan requires Humanities/Fine Arts?
Three semester hours from "Creative Arts" or "Literature, Philosophy, and Culture" from our Core Curriculum page.
-How do I drop or withdraw from a class?
Please see instructions from Registration.
-I was dropped from a class for non-payment. How do I re-enroll?
Ensure payment is ready prior to re-enrolling. Payment is due at the time of registration. If it is still during the registration period and the class is open, you may register via Webadvisor. If registration has ended, you will need departmental approval.
-I have written permission from the instructor or department to register for a class for which I have not met the prerequisites. How do I register?
You will not be able to register via Webadvisor. You will either need to walk the written permission in to Records and Registration in Bldg. 119 or e-mail them the permission at firstname.lastname@example.org.
-Why am I being charged additional tuition for taking a class three or more times?
The state of Texas financially subsidizes the education of college students. The tuition paid by any student represents only a portion of the real cost of any credit courses since the state pays the remainder of the costs. The Texas State Legislature has mandated, effective with the fall 2002 semester, a college will not receive state funding for students who attempt most credit courses more than two times. The state will no longer subsidize a student's enrollment for the third or subsequent attempt. Therefore, students will pay a higher rate of tuition for a course for the third or subsequent time they attempt a course. Students should see an academic advisor to determine if they are repeating a course the third time. Students should carefully select courses. Students should also take care in withdrawing from a course, as the third or future attempt to retake a course will result in a higher rate of tuition.
-What if I want to complete a Skills Center program?