Retention Services (Faculty / Staff)
Student Retention = Student Success
To assist faculty and staff in their efforts to effectively support and fulfill the Central Texas College mission and purpose, Student Success & Persistence (SSP) utilizes a number of student retention tools and persistence software solutions. These innovative and data-driven products and practices help CTC leverage available technology, support faculty best practices and provide students with the quality support needed to complete their educational goals and reach the heights of student success.
Review the brief descriptions below or explore the links for more information, instructions, data and details.
Hobsons RETAIN Communications
Hobsons RETAIN is a communications relationship management (CRM) tool that helps higher education institutions improve graduation rates by opening up the lines of communication with enrolled students. With Retain the SSP department identifies and sends targeted communications to students to inform them about activities, events, programming, resources and services available to assist them with academic success and degree completion. SSP also searches for patterns that develop within these retention communications so that faculty, staff and service related departments can make adjustments, identify student needs and utilize the feedback data to develop training, acquire resources and improve services. In addition to informational communications, SSP also utilizes RETAIN as an assessment tool to develop and distribute surveys to students, faculty and staff in an effort to more accurately identify trends, assess needs and bring the institution closer to achieving its mission.
Early (Success) Alerts
Early Alert is another Hobsons solutions product that helps SSP and CTC Faculty bridge the success gap and impact student success in a positive way. Early Alerts are automated, survey styled communications that gather information and allow faculty to reach out and support students in need of assistance early in the semester. This proactive and preventative measure is aimed at giving students in need of support interventions an opportunity to seek assistance, utilize resources, engage in services and stay on the path to success.
Faculty Advising (Quality Enhancement Plan - QEP)
WebAdvisor 'My Advisees'
TutorTrac / AdvisorTrac